Position Summary
Who are we?
Samsung Electronics has grown into one of the world's leading technology companies, recognized as one of the top 5 global brands.
As a general leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.
Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity.
Our mission is to help people achieve the impossible.
We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways.
This drive fuels our innovation.
Join us at Samsung and find your opportunity to do what you can't.
Looking for more?
Visit our website or our career page HERE!
Role and Responsibilities
Job Summary
We're looking for a seasoned Retail Operations Leader to drive growth and excellence across our Samsung branded retail business, a nine digit revenue operation spanning 100+ points of sale.
Position is based in Panama City.
Areas of Responsibilities in this role, you will be responsible for:
Lead retail operations strategy and execution across an omnichannel networkOwn KPI performance: Sales, conversion, NPS, flooring achievement, and secondary indicatorsManage distributed teams while providing hands-on strategic supportNegotiate and build strategic partnerships with store owners, franchisees, and commercial stakeholdersDevelop and execute collaborative campaigns with complementary brands and financial partnersDrive data-informed decision making across complex retail environmentsTranslate operational insights into competitive advantage and business growthAnalyze POS performance and navigate on a multi-division company to improve business results.
Requirements
10+ years in retail operations,



retail management, or commercial leadership rolesExperience managing $100M+ retail businessesDeep expertise in omnichannel retail (physical stores + ecommerce)Advanced retail analytics and KPI management capabilitiesStrong commercial negotiation skills with proven partnership-building track recordTrack record of working cross-functionally with C-level stakeholders and external partnersLeadership experience managing geographically distributed teamsStrategic thinker with execution excellence and hands-on capabilitiesAdvanced EnglishAI Platforms user.Travel capability *****% time on initial stages.
Skills and Qualifications
Why is Samsung Electronics the place to be?
Join a Global Team: Work with a dynamic and diverse team, constantly interacting with different cultures.
Tackle Big Challenges: Our history is built on overcoming challenges and striving for excellence.
Join us in pushing the boundaries of technology and innovation.
Shape the Future: Collaborate in an open, innovative environment where your ideas come to life, creating products that redefine the future.
Make an Impact: Contribute to groundbreaking technologies that improve lives and support communities worldwide.
At Samsung, your work truly makes a difference.
Benefits:
Comprehensive health and wellness programsProfessional development opportunitiesGlobal networking and collaboration
At Samsung, we want you to be yourself!
We prioritize fairness and will never request personal information unrelated to the selection process, such as marital status, age, gender, religion, or political opinions.
(For Samsung Electronics Employees Only - Job Requisition Number: R******)
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