Assurant is seeking a Technical Support Representative to provide first-level IT support for a SaaS environment.
The role focuses on incident management, request fulfillment, and ITSM practices while maintaining strong customer service across end users.The position requires 2+ years in technical support, familiarity with Microsoft 365, AD/Okta, and endpoint management.
A remote work setup is supported, with bilingual English and Spanish communication as a key asset.
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