Assurant seeks a Technical Support Associate to provide first-level IT support across hardware, software, network, and communications.
You will help maintain IT services, assist with ITSM processes, incident management, and SLA compliance, following ITIL practices.
You will work with end users to diagnose issues, coordinate with internal teams and vendors, and ensure a high-quality support experience in both Spanish and English.
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📌 Remote It Support & Service Excellence Specialist (Santa Fe)
🏢 eTeacher Group
📍 Santa Fe
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