Services Specialist - Field Svc & Technical Advising
**Job Description Summary**
All resources, and logistics required to perform services and maintenance activities on customers' site/property.
These activities contribute to, maintain, repair and refurbish sold or existing products.
Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Impacts quality of own work and the work of others on the team.
Executes standard operational/technical tasks typically subject to instructions and work routines.
There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
**Job Description**
**Roles and Responsibilities**
Provide technical direction and guidance to craft labor in support of a power equipment outage
Broadening knowledge of own technical discipline to execute policy/strategy.
May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
Basic understanding of key business drivers; uses this understanding to accomplish own work.
Good understanding of how work of own team integrates with other teams and contributes to the area.
May have some autonomy to make decisions within a defined framework.
Resolves issues in situations that require good technical knowledge and judgment within established procedures.
Consults more senior team members for issues outside of defined instructions/parameters.
A job at this level requires good interpersonal skills and may be required to lead a junior team.
For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE.
Explains technical information to others.
**Required Qualifications**
This role requires basic experience in the Services & Field Service and Technical Advising.
Knowledge level is comparable to a Bachelor's degree from an accredited university.
Bachelor's degree from an accredited university / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
**Desired Characteristics**
Strong oral and written communication skills.
Ability to document, plan, market, and execute programs.
**Additional Information**
**Relocation Assistance Provided:** No
Candidates should be aware that this role involves a client's critical infrastructure; shortlisted candidates would therefore be subject to heightened security checks as directed by our clients.
All personal data will be handled with the utmost confidentiality and in accordance with our data protection policies, solely for recruitment and security purposes.
GE Vernova is an Equal Opportunity Employer.




Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The
Specialist, Shared Services - Americas
is a key member of our People & Culture shared services team.
Based in Argentina, this role serves as a process owner, administrator and subject matter expert for hire-to-retire operational processes.
You will provide accurate, compliant and timely support to associates across Argentina, Chile and Colombia, owning a small set of specialties while rotating onto additional areas to build broad HR operations experience and support career growth.
**What you will do:**
Execute end-to-end transactional HR activities across the hire-to-retire lifecycle, ensuring compliance with local law and internal policies.
Create and manage position requisitions and contract issuance (employment contracts, annexes, or offer letters).
Collect and validate new-hire documentation and required employee data.
Manage onboarding activities, including new-hire orientation, required forms, systems access coordination, and onboarding checklists.
Manage offboarding activities, including exit processing and documentation, knowledge-transfer coordination and exit reporting.
Maintain HRIS and People Management Systems with accurate employee records, ensuring data quality, confidentiality and audit readiness.
Coordinate leaves of absence, medical licenses and other statutory processes with internal teams, health institutions and/or external service providers as required.
Notify and coordinate with government institutions, external consultants or vendors when required by local regulation or company process.
Communicate leave, vacation and permit information to payroll and other relevant stakeholders to ensure accurate pay and compliance.
Respond to associate inquiries promptly, accurately and empathetically via the designated service channels; escalate complex issues appropriately.
Support labor audits, inspections and related processes; prepare documentation and coordinate with legal or external advisors as needed.
Manage benefits, such as Gym, Discounts Card, Medical Insurance.
Act as a focal point for employees regarding doubts and headcount moves.




Support with internal communication and Internship Program.
Uploading HR invoices into an internal system.
Identify opportunities to standardize and improve processes, systems, knowledge articles and service delivery; support or lead process‐improvement initiatives.
Partner closely with Centers of Expertise, People & Culture Business Partners and other cross‐functional teams to ensure consistent and end‐to‐end case resolution.
Contribute to cross‐functional projects and continuous improvement initiatives.
Perform other duties as assigned, with or without accommodation.
**Who you are:**
Bachelor's degree in Human Resources, Business Administration, or related field).
3+ years of experience in HR administration, HR shared services, payroll or related operational HR role supporting Argentina and/or other Latin American countries.
Business‐level English required for cross‐regional collaboration.
Portuguese proficiency is a plus.
Strong knowledge of local labor regulations and statutory requirements for Argentina and working knowledge of Chile and Colombia labor practices preferred.
Proficiency using HRIS platforms and Microsoft Office (Excel, Word, Outlook).
Experience with ticketing/service management systems is a plus.
Preferred qualifications
Experience working in a shared services or centralized HR operations model.
Experience liaising with payroll providers, benefits vendors, government institutions and external consultants.
HR certification (local or international) such as SHRM, HRCI or equivalent.
**Skills and competencies**
High attention to detail and commitment to data accuracy and confidentiality.
Strong customer‐service orientation with empathy and professional communication skills.
Proven ability to prioritize, manage time and meet SLAs in a fast‐paced environment.
Problem‐solving mindset with the ability to identify root causes and propose practical improvements.
Collaborative team player with strong stakeholder management skills across geographies and functions.
Adaptability and eagerness to learn new processes and tools.
**Systems, tools and metrics**
Regular use of HRIS, HR case/ticketing systems and Microsoft Office suite.
Performance measured against Service Level Agreements (SLAs) and KPIs such as ticket response and resolution time, onboarding completeness and accuracy, HRIS data quality, and associate satisfaction.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a general technology company powering the way the world moves...
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