Assurant is seeking a Technical Support Associate to provide first-level IT support across the organization, maintaining hardware, software, telephony, and network services.
The role emphasizes ITIL-aligned incident management, request fulfillment, and SLA adherence, with collaboration across internal teams and vendors.
The idóneo candidate has 2+ years in similar roles and knowledge of Microsoft 365, AD/Okta, DNS/DHCP, and cybersecurity basics, with strong communication in English and Spanish.
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📌 Remote It Support Pro: Tier 3 & Saas Platform Expert (Santa Fe)
🏢 Cira Apps
📍 Santa Fe
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