Field Support Manager
Date: Nov 5, ****
Req ID: ******
Location: Buenos Aires, AR
Brand: PTx
Workplace Type: Remote
Employment Duration: Permanent
Not everyone can claim to feed the world, but it is part of our every day.
Behind everything we do for our farmers, there is one AGCO team making it happen.
We are proud to put our curiosity to work, building a better and more sustainable world.
Join our extraordinary team today!
The Field Support Manager is responsible for delivering exceptional customer experience by providing advanced technical support to dealers and end-users of the PTx product line.
This role will collaborate with R&D; in assisting with new product launches.
This role will also lead dealer training, assist at trade shows, and create PTx publications.
This role will coordinate with Product Support to make field visits when required.
Your Impact
Provide technical support to growers and dealers, including installation, field operation, and equipment breakdowns.
Respond to support requests through field calls and the online ticketing system, including after-hours rotation.
Conduct on-site training events at dealer and customer locations and AGCO PTx facilities
Collaborate with R&D; on product issues, future needs, and go-to-market activities for new product launches.
Develop and deliver projects focused on customer experience, process improvement,



and training effectiveness.
Your Experience and Qualifications
Bachelor's degree in Agricultural Systems Technology, Agronomy and related field
3+ years of industry experience supporting Precision Ag equipment or 5+ years related industry product support experience
Familiarity and experience in agriculture
Strong time management and problem-solving skills, adaptability, self-motivation, and the ability to communicate effectively and present to large groups
Valid driver's license and availability to travel frequently
Your Benefits
Medical coverage for employee and family
Snack card
Additional vacation days
Life insurance
Performance bonus
Your Workplace
The professional will operate in Argentina (travelling is required)
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers.
Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Solutions for Every Season
We engineer and deliver precision ag hardware, software, and cloud based platforms that connect every corner of the farm.
Job Segment: Field Service, Sustainable Agriculture, Agricultural, Business Process, Scientific, Manufacturing, Agriculture, Management, Engineering
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