About the Role
As a
Media Campaign Agent
, you will make an impact by successfully executing end‐to‐end Ads campaigns across the LATAM market, ensuring high‐quality implementations, on‐time delivery, and exceptional stakeholder collaboration.
You will be a valued member of the
MCM team
and work collaboratively with
Sales teams, internal support teams, Account Managers, and external clients
.
In this Role, You Will:
Execute end‐to‐end campaign implementations, ensuring adherence to client requirements, timelines, and quality standards.
Manage project timelines, proactively identify risks and roadblocks, and drive resolutions to ensure successful campaign delivery.
Build and maintain strong relationships with Sales teams, internal stakeholders, and external clients through clear and effective communication.
Conduct quality assurance checks to ensure accuracy, efficiency, and compliance throughout the implementation process.
Demonstrate a proactive, solution‐oriented mindset by anticipating client needs, resolving issues effectively, and contributing to process improvements.
Work Model
Hybrid Role
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible.
Based on this role's business requirements, this is a hybrid position requiring attendance in a client or Cognizant office as needed.
Regardless of your working arrangement, we are here to support a healthy work‐life balance through our various wellbeing programs.
What You Need to Have to Be Considered
Native‐level Spanish proficiency.
Advanced Portuguese proficiency.
Upper‐intermediate English proficiency or higher.
Experience coordinating projects, campaigns, or operational initiatives in a fast‐paced environment.
Strong project management skills with the ability to manage multiple priorities, stakeholders, and deadlines.
Excellent written and verbal communication skills, with the ability to provide clear guidance and maintain positive stakeholder relationships.
Strong analytical and problem‐solving skills with the ability to identify risks and implement effective solutions.
Exceptional attention to detail and commitment to quality and accuracy.
Ability to work independently, demonstrate ownership, and adapt quickly to changing priorities.
These Will Help You Stand Out
Degree or certification in Business Administration, Marketing, Information Systems, Project Management, Event Planning, or a related field.
Experience supporting digital advertising, online marketing, or Ads campaigns.
Familiarity with project management methodologies and agile ways of working.
Experience collaborating with cross‐functional and client‐facing teams in a multicultural environment.
Familiarity with AI and productivity tools such as Gemini, NotebookLM, ChatGPT, and Microsoft Copilot.
Demonstrated commitment to continuous learning, process improvement, and operational excellence.
Cognizant is an equal opportunity employer.




All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
About the Team
The Global Communications team is a nimble group in Enterprise Services and Public Affairs (ESPA) that covers a broad scope of responsibilities, ranging from internal and executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications that support our lines of business.
The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce of approximately 200,000 colleagues.
Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the Enterprise Services and Public Affairs team across the world.
This is a high energy, hardworking team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful and timely work outputs.
We always bring a client service attitude to our work and always strive to be energetic and maintain a good sense of humor.
Role Overview
As Public Affairs Officer for Citi in Argentina, you will shape the corporate narrative, driving engagement with colleagues, and protecting and strengthening Citi's reputation.
As part of the Global Communications team, you will lead a comprehensive external and internal communications strategy for the country that ties together Citi's local priorities and global objectives.
The ideal candidate is a thoughtful leader with a deep understanding of the financial services industry, the local general environment and has a proven track record in media relations, social media strategy, crisis management, and executive and internal communications.
This is an opportunity to put your best communications skills and strategic thinking to work and help shape the narrative of the most global bank in one of its most dynamic markets.
Key Responsibilities
Lead the design and execution of integrated communication strategies that advance Citi's business goals and strengthen its brand across Argentina.
Act as Citi's primary media contact, building lasting relationships with journalists and editors across local financial and business outlets.




Secure positive coverage by pitching Citi stories proactively and managing incoming media inquiries.
Direct the external Public Relations agency relationship, setting priorities and holding the partnership accountable for results.
Build internal communication strategies that keep employees informed and engaged with company goals and performance.
Prepare senior executives for external and internal appearances by developing speeches, talking points, and presentation materials.
Manage Citi's response to crises and sensitive issues, delivering timely and transparent information to protect the company's reputation.
Create high‐quality, compelling content that brings Citi's story to life across external and internal channels.
Establish key performance indicators (KPIs) and reporting for data‐driven strategies and results.
Build and maintain strong relationships with key internal and external stakeholders.
Required Qualifications & Skills
10+ years of experience in corporate communications or public relations, with significant exposure to the financial services industry.
A bachelor's degree in communications, journalism, public relations, or a related field.
A track record of leading communications functions within a fast‐paced, multinational organization.
An established network of local contacts across top‐tier financial and business media outlets.
Exceptional writing and storytelling ability in both English and Spanish.
Experience managing communications through high‐stakes crises and complex public issues.
Strong relationship‐building skills, with the ability to build trust, advise and influence senior executives and collaborate across functions and geographies.
Beneficial Skills & Qualifications
A master's degree in communications, journalism, or a related discipline.
Prior experience within an institutional bank or similar large financial services organization.
What We Offer
Join a Global Communications team that works at the intersection of senior leadership, media, and more than 200,000 colleagues worldwide, with the scope to shape Citi's reputation on a global stage.
Lead high‐visibility communications work that directly shapes how Citi is perceived in Argentina by key stakeholders.
Collaborate with communications colleagues across Citi's general network, gaining exposure to international best practices.
Work in a hybrid model with 3 days in the office and 2 days working remotely, supporting a balanced schedule.
Access ongoing learning and development opportunities to grow your strategic and leadership capabilities.
Benefit from resources supporting financial wellbeing, family support, and work‐life balance.
Job Family Group
Communications and External Relations
Job Family
Corporate Affairs
Time Type
Full time
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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