We are looking for an Agentic AI Architect to join our team.

As an Agentic AI Architect specializing in Microsoft 365 Copilot and knowledge platforms, you will play a critical role in designing, configuring, and building the AI agent, search, and persona-based experience of the organization's governance knowledge platform.

You will collaborate closely with the program lead, governance document authors, the enablement and training team, and engineering teams to deliver a Copilot-based agent that understands a large, connected governance document estate.

Your work will span agent configuration, RAG implementation, content architecture, dependency visualization, and document lifecycle workflows, with a strong emphasis on accuracy, citation integrity, and platform-agnostic design

Responsibilities

Partner with the program lead, governance document authors, and engineering teams to clarify platform requirements and expectations around agent behavior

Analyze governance documentation, requirements, and technical specifications to produce clear, accurate, and well-cited agent configurations

Design, configure, and maintain Copilot agents that address both functional and persona-based dimensions of the platform

Implement thorough RAG strategies to verify answer accuracy, citation reliability, and the security of grounded responses

Build and maintain content architecture, metadata, and taxonomy, applying appropriate chunking and tagging to support AI consumption

Plan, carry out, and evaluate search relevance tuning and agent quality assessments to measure accuracy, adoption, and user feedback

Identify, document, and report agent quality issues, supplying detailed evidence, logs, and remediation recommendations

Collaborate closely with product, engineering, and governance stakeholders to anticipate and support upcoming platform changes

Build and maintain reusable agent configurations, runbooks, and documentation, prioritizing efficiency, portability, and quality gates

Maintain active communication with stakeholders to clarify requirements, review designs, and confirm implementations

Keep configuration artifacts, prompts, and runbooks organized and traceable, ensuring alignment with governance and audit standards

Proactively flag risks, escalate critical issues, and recommend mitigation strategies to support high-quality, compliant deployments

Take an active role in Agile ceremonies, including stand-ups,



sprint planning, retrospectives, and backlog grooming

Design, implement, and maintain declarative and custom agents within Microsoft Copilot Studio and Microsoft 365 Copilot, grounded on Share

Point libraries, Agile QMS copies, and partner Share

Point sites

Write and refine agent instructions, topics, actions, and knowledge sources so responses remain accurate, properly cited, and consistent across different audiences

Configure persona-specific agents and behaviors tailored to commercial, functional, engineering, customer, and auditor audiences

Build retrieval-augmented generation (RAG) patterns for scenarios where Copilot alone falls short, leveraging Azure AI Search, Azure OpenAI/Azure AI Foundry, or Microsoft Graph connectors

Enable on-demand generation of Power

Point, Word, Excel, and PDF outputs from platform content using approved brand templates

Apply Microsoft Purview sensitivity labels, permissions, and data loss prevention controls to ensure the agent surfaces only content each user is authorized to access

RequirementsA minimum of 5 years of relevant experience

At least 2 years in Senior, Lead, Manager, or Owner-level roles

Proven track record managing engagements for teams of 5 or more full-time employees

Strong experience in software, platform, and data solution development, including delivering AI/LLM solutions to production

Hands-on experience with Azure AI and Machine Learning services

Background in database development to support structured and unstructured data needs

Practical experience in Generative AI application development

Proficiency with Microsoft Copilot Studio for building and configuring AI agents

Strong working knowledge of Microsoft Share

Point for content and document management

Experience developing RAG (Retrieval-Augmented Generation) applications

Proficiency in Agile delivery methods and effective communication across distributed, multi-vendor stakeholder groups

Professional proficiency in English (B2) and a proactive,



accountable approach to problem-solving

Nice to have

Experience with AWS Bedrock and Amazon Kendra for AI and search-related capabilities

Familiarity with Amazon Web Services for general cloud infrastructure support

Experience with Azure AI Search and Azure OpenAI Service for building intelligent search and generative AI solutions

Knowledge of Data Loss Prevention (DLP) practices to protect sensitive information

Background in data modeling to support structured information architecture

Familiarity with GxP compliance standards, particularly within regulated industries

Experience within the Healthcare industry or similar regulated environments

Knowledge of knowledge graphs for representing and connecting structured information

Experience with Lang

Chain for building LLM-powered applications

Familiarity with Microsoft 365 Copilot for enterprise productivity and AI integration

Working knowledge of Microsoft Azure for cloud infrastructure and services

Experience with Microsoft Entra ID for identity and access management

Familiarity with Microsoft Fabric for data integration and analytics

Experience using the Microsoft Graph API and Microsoft Graph Data Connect for accessing Microsoft 365 data

Knowledge of the Microsoft Power Platform, including Power Automate, for building automated workflows

Familiarity with Microsoft Purview for governance, compliance, and data protection

Skilled in prompt engineering to design and refine effective AI model interactions

Experience with ReactJS for building interactive user interfaces

Familiarity with the Share

Point Framework (SPFx) for custom Share

Point development

Proficiency in Type

Script for front-end and application development

Relevant certification, which would be considered a valuable addition to your qualifications

We offer

International projects with top brands

Work with global teams of highly skilled, diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the Linked

In Learning library and 22,000+ courses

Integral career opportunities

Volunteer and community involvement opportunitiesEPAM Employee Groups

Award-winning culture recognized by Glassdoor, Newsweek and Linked

In #J-18808-Ljbffr

📌 Agentic AI Architect (Argentina)
🏢 EPAM Systems
📍 Argentina