TripleTen is seeking a Student Retention Specialist to support English-speaking students in their learning journey. You will engage via calls and chats to improve retention, handle refund requests with empathy, and identify root causes of dissatisfaction to provide proactive solutions.
You will also lead renewal conversations, track outcomes in the CRM, and collaborate with the team to meet weekly retention and renewal goals while working fully remotely.
📌 Remote Student Retention (Santa Fe)
🏢 TripleTen
📍 Santa Fe
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