Uptalent.Io is seeking a Technical Support Representative for a 100% remote role serving customers in the U.S. from Latin America. You will handle phone-based support, guide contractors through the SaaS platform, and demonstrate features to help users work efficiently.
The adecuado candidate blends analytical thinking with strong communication and a proactive ownership mindset. The role emphasizes resolving issues, documenting steps in the CRM, and ensuring a positive customer experience while