Buenos Aires, Buenos Aires, Argentina
Full time
R
GBS Chevron Integral Business Services (GBS), located in Buenos Aires (Puerto Madero), Argentina, is accepting applications for the position of Site Reliability Engineer (SRE) - Automation & Observability. Successful candidates will join the IT Organization, which is part of a multifunction service and technical center with a workforce of more than 1800 employees that deliver business services and solutions to the corporation across the globe.
The Site Reliability Engineer (SRE) - Automation & Observability will design, implement, and operate reliability engineering capabilities across OT/PCN (Process Control Network) environments. This role focuses on improving system reliability, scalability, and operational efficiency by leveraging automation, observability, and SRE practices.
The engineer will partner with product owners, platform teams, and technical leads to define and enforce service reliability standards (SLIs/SLOs), build scalable observability capabilities, and integrate automation workflows with ServiceNow ITSM processes.
This role is critical to advancing the Automation & Observability platform by reducing operational toil, enabling proactive operations,



and scaling reusable automation across environments. The position requires close collaboration with global teams and vendor partners to drive adoption of engineering-driven operations and continuous reliability improvement across critical OT systems.

Responsibilities for this position may include but are not limited to

- Define and implement SRE practices, including SLIs, SLOs, and error budgets, to improve service reliability.
- Build and standardize observability capabilities across metrics, logs, and traces, including dashboards and alerting strategies.
- Lead incident response, root cause analysis, and postmortems to drive continuous improvement.
- Develop and maintain CI/CD pipelines (Azure DevOps) to automate deployment, validation, and operational workflows.
- Integrate monitoring and observability signals with ServiceNow ITSM (incidents, changes, indicator tasks).
- Design and enable reusable automation components (e.g., pipelines, roles, validation frameworks) to scale use cases.
- Operate within OT/PCN environments, adhering to security, segmentation, and compliance

#J-18808-Ljbffr

📌 Senior Sre: Azure Observability & Power Bi Readiness (Quilmes)
🏢 encora10
📍 Quilmes