Siena is the Agent of Record for CX and operates with a fully distributed integral team. You will own hard production problems end-to-end, tracing, reproducing, and fixing issues from customers to deployment.
You will diagnose whether issues stem from prompts, knowledge bases, config, or models, and implement durable solutions to prevent recurrence. You will work with Node.js, TypeScript, React, and Express, joining customer calls when needed and building automation to scale impact.
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📌 Platform Engineer: End-to-End Debug & Automation (Remote) (Rosario)
🏢 Siena AI
📍 Rosario
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