About the role
As an Optimization Representative, you will make an impact by helping advertisers improve the performance of their digital marketing campaigns through data-driven recommendations and strategic account optimization. You will be a valued member of the Optimization Services team and work collaboratively with Account Managers, Strategists, and advertising clients across multiple general markets.
In this role, you will:

- Optimize and improve the performance of digital advertising accounts across Search, Display, Video, Shopping, and App campaigns.
- Analyze campaign performance data and identify opportunities to increase effectiveness, efficiency, and return on investment.
- Build, organize, and restructure advertising accounts to align with business goals and best practices.
- Partner with internal stakeholders in a consultative capacity to provide strategic recommendations and performance insights.
- Create, adapt, and localize keywords, ad copy, and campaign assets while considering cultural nuances and business objectives.
- Deliver high-quality work within established timelines, supporting both complex and high-value customer accounts.
- Contribute to a positive customer experience through effective communication and solution-oriented support.

Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting.



This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered:

- Bachelor's degree (completed or in progress) in Marketing, Communications, Business, Public Relations, Psychology, Sociology, or a related field.
- Professional proficiency in English plus Spanish.
- Experience in customer-facing roles, customer support, digital marketing, advertising agencies, or related business environments.
- Understanding of digital marketing and online advertising concepts.
- Experience with or knowledge of Google Ads, including campaign management and optimization best practices.
- Advanced Microsoft Excel skills for reporting, analysis, and data interpretation.
- Ability to work effectively in fast-paced and dynamic environments.
- Strong analytical, problem-solving, and organizational skills.

These will help you stand out:

- Google Ads certification.
- Experience working with Google Ads products, including Search, Display, Video, and App campaigns.
- Familiarity with Google Analytics and Google Tag Manager.
- Advanced proficiency with Google Workspace tools, including Sheets, Slides, and Docs.
- Experience supporting international clients or multilingual advertising environments.
- Strong attention to detail, time management,



communication, and collaboration skills.

We're excited to meet people who share our mission and can make an impact in a variety of ways.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Summary
This hybrid role focuses on delivering high quality digital marketing support for customer service initiatives using strong MS Excel capabilities and online channel understanding. The specialist collaborates with cross functional teams during day shifts to optimize campaign performance enhance customer satisfaction and produce accurate reporting insights that directly support business growth and positive societal impact.

Responsibilities
Drive execution of digital marketing activities that enhance customer service experiences and strengthen online engagement across targeted channels ensuring alignment with organizational goals and customer expectations.
Analyze customer interaction and service data using MS Excel to identify trends pain points and improvement opportunities that can be translated into actionable marketing and service enhancement initiatives.
Develop and maintain detailed performance reports for digital campaigns using advanced Excel functions enabling transparent visibility into key metrics for stakeholders and timely data driven decisions.
Collaborate with customer service and marketing teams to design online touchpoints that are intuitive responsive and aligned

📌 Bilingual Bi (Buenos Aires)
🏢 AGS Youth Soccer Club
📍 Buenos Aires