Doorstead, Inc. is seeking a Customer Experience Specialist to provide day-to-day support for OCASA Life Sciences.
You will manage inquiries, service requests, and operational issues through the ticketing system, coordinating with internal teams to resolve cases efficiently.
Responsibilities include documenting progress, meeting response times, and escalating critical issues when needed.
Prior experience in logistics or regulated environments is a plus.
#J-*****-Ljbffr