AgileEngine is an Inc. **** company that creates award‐winning software for Fortune 500 brands and trailblazing startups across 17+ industries.
We rank among the leaders in areas like application development and AI/ML, and our people‐first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a
Senior Cloud/DevOps Engineer
to operate and improve the cloud infrastructure and reliability layers behind an enterprise data platform in a regulated healthcare environment.
The mandatory requirements are 5+ years of experience in Cloud Engineering, DevOps, or Site Reliability Engineering, advanced hands‐on experience with AWS EKS and Kubernetes, experience administering and troubleshooting Argo Workflows, and strong English communication skills.
WHAT YOU WILL DO
Provide senior technical ownership for the Cloud / DevOps service tower during the LatAm coverage window, including day‐to‐day operations, complex troubleshooting, and L2/L3 escalation.
Operate, maintain, and improve AWS infrastructure supporting the Data Platform, including Amazon EKS, S3, EventBridge, SQS, API Gateway, Lambda, and related services.
Administer Kubernetes‐hosted workloads and Argo Workflows, including deployment, scheduling, monitoring, troubleshooting, capacity management, resiliency, and recovery.
Define and improve standards for Infrastructure as Code, configuration management, CI/CD, release execution, rollback, and environment consistency, primarily using Terraform and Git‐based delivery practices.
Lead the consolidation and improvement of observability across infrastructure and data workloads, linking alerts to operational evidence from Argo, dbt, Snowflake, and supporting runbooks.
Improve alert routing and escalation workflows across tools such as Splunk, Opsgenie, PagerDuty, Microsoft Teams, and data‐specific observability platforms.
Lead or support major incident response, root‐cause analysis, post‐incident reviews, and corrective actions, with clear communication to technical and service stakeholders.
Design and implement reliability improvements such as selective auto‐remediation, dependency‐aware alert correlation, impact analysis, and automation of repetitive operational work.
Track and contribute to service metrics including availability, SLA compliance, alert volumes, workflow reliability, deployment outcomes, and mean time to restore service.
Apply disciplined change‐management, access‐control, secrets‐management, auditability, and documentation practices appropriate for a HIPAA‐, GDPR‐, and FDA‐regulated environment.
Create and maintain runbooks, operating procedures, architecture context, recovery procedures, and knowledge‐transfer materials.
Mentor Middle‐level engineers, review technical work, improve team practices,



and promote consistent execution across the distributed team.
Participate in the Cloud / DevOps on‐call rotation for critical incidents outside staffed service hours.
MUST HAVES
5+ years of professional experience in Cloud Engineering, DevOps or Site Reliability Engineering.
Strong hands‐on experience operating
AWS infrastructure
in production environments.
Advanced experience with Kubernetes and Amazon EKS
, including workload operations, troubleshooting, access, observability, capacity, and reliability.
Hands‐on experience administering and troubleshooting
Argo Workflows
or comparable workflow orchestration platforms.
Strong
Infrastructure as Code experience with Terraform
and source‐controlled infrastructure practices.
Experience building, hardening, and supporting
CI/CD pipelines
and production release processes.
Strong experience with monitoring, logging, alerting, and incident‐routing tools such as Splunk, PagerDuty, Opsgenie, or comparable platforms.
Demonstrated ability to lead complex incident resolution, perform root‐cause analysis, and translate findings into preventive improvements.
Proficiency in automation and scripting using Python, Shell, Bash, or similar languages.
Ability to make well‐reasoned technical decisions, identify tradeoffs, estimate work, and drive improvements across a complex platform.
Experience mentoring engineers and collaborating effectively with Data Engineering, Security, Governance, Analytics, and business stakeholders.
Strong written and verbal English communication skills, with the ability to work directly with client stakeholders.
Availability to work within the LatAm service window of approximately 9:00 AM to 6:00 PM Eastern Time and participate in an agreed on‐call rotation.
NICE TO HAVES
Experience supporting data‐platform infrastructure involving Snowflake, dbt, Fivetran, HVR, Tableau Cloud, or custom ingestion pipelines.
Familiarity with data‐specific observability platforms such as SYNQ.
Experience modernizing or migrating legacy orchestration and ingestion solutions such as Boomi or AWS Data Pipeline.
Experience with service‐management and change‐control tools such as Freshservice and Jira.
Experience operating in healthcare, life sciences, financial services, or another regulated environment.
Familiarity with HIPAA, GDPR, FDA‐related controls, least‐privilege access, separation of duties, and audit‐ready operational practices.
PERKS AND BENEFITS
Professional growth
: Mentorship, TechTalks, and personalized growth roadmaps.




Competitive compensation
: USD‐based pay with education, fitness, and team activity budgets.
Exciting projects
: Modern solutions with Fortune 500 and top product companies.
Flextime
: Adaptable schedule with remote and office options.
Google is proud to be an equal opportunity and affirmative action employer.
We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity, expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‐to‐be, criminal histories consistent with legal requirements, or any other basis protected by law.
See also Google's EEO Policy and how we hire.
We are also committed to equal employment opportunity regardless of race, colour, gender, sexual orientation, citizenship, previous or current drug use, and any other factor that is protected by applicable law.
We also welcome applications from candidates who may be looking to resume after a career break or have a disability.
We provide reasonable accommodations to help them succeed in our hiring process.
We believe in a diverse and inclusive workforce, and value differences in perspective, background, and experience.
All qualified applicants are considered for hiring and will receive a fair opportunity for interview, assessment, and a special consideration for placement.
Our commitment to inclusion means we are a credible environment for individuals with any potential limitations in terms of experience, education, background, or qualifications.
We also provide employment opportunities to individuals from historically underrepresented groups, and our talent pipeline development includes community outreach, diverse recruiting initiatives, mentorship, and a re‐employment transition program.
We also provide equalities in financial, workforce status, recruitment practices, housing, fellowship and other employee benefits.
We continually review and follow EEO and diversity policies through an independent review process.
We are proud to be included on the most top‐ranked list of employers that highly emphasize inclusion and diversity.
We speak about our employee voice and policy initiatives across different internal closed channels.
We value the success of people from diverse backgrounds, inclusive teams, and dedicated teams passionate about solving important challenges across our organization.
We are grateful for the frustration and opportunity to contribute to our best employees.
We also share
our visit to the surrounding community to showcase how we stay engaged with the relevant professional groups for the published making progress on talent pipelines.
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📌 Senior Devops Engineer: Cloud, Ci/Cd, Terraform (Remote) (Quilmes)
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