CFA Agentic AI Product Manager - People Solutions, People & Organization GrowthCFA Agentic AI Product Manager - People Solutions, People & Organization Growth+ Team Links: Engineering+ Location Links: Buenos Aires+ Work Pattern: Hybrid - Contract Type: Full-time - Reference: REF2517IThe RoleJob DescriptionWhere you belongYou will be the Product Owner for Business AI and Agentic AI initiatives within Corporate Process and Information Technology (CPIT) for People & Culture (P&C;) area, acting as the primary bridge between P&C; (Human Resources) business process experts and engineers in CPIT AI Incubation team. You would join the People & Organization Growth team – the team tasked with internal implementation of Performance & Goals, Career and Talent Development, Learning, and Skills topics and Workforce Transformation topics. You would coordinate across internal teams to ensure alignment of AI roadmap and other initiatives driven by People & Organization Growth within People Solutions. This role focuses on supporting our Skills Product Owner in coordinating AI topics for Skills.- Run discovery with P&C; business stakeholders and end users to define problem statements, user personas, acceptance criteria and success metrics.- Translate business needs into clear user stories, technical specifications and acceptance tests for engineering, platform and ML teams.- Prioritize work balancing business value, risk, compliance and technical dependencies or phased launches.- Coordinate cross‑functional delivery in collaboration with P&C; business, CPIT AI Incubation team and SuccessFactors product teams.- Define and track KPIs (task completion, time‑to‑resolution, user satisfaction, ROI) and iterate based on telemetry and user feedback.- Champion governance, data privacy and ethical guardrails: role‑based access, data handling, human‑in‑the‑loop policies and escalation behavior.- Orchestrate user adoption, training and change management activities with P&C; change teams and operations owners.- Present product status, risks and roadmap to P&C; management and cross‑functional stakeholders.- Present success stories internally and externally under the umbrella SAP runs SAPCore responsibilities / expectations- Drive business process transformation using agentic AI for People & Org Growth processes and board‑level scenarios. This role focuses on supporting our Skills Product Owner in coordinating AI topics for Skills.- In case of CPIT developments facilitate discovery workshops, user research, rapid prototyping and usability testing to validate assumptions and reduce delivery risk.- Work with CPIT AI Incubation team to compare agent architectures, prompt approaches, retrieval strategies and model options; recommend production choices based on experiments and tradeoffs.- Plan and execute pilots, beta releases; partner across teams toensure monitoring, observability and incident response.- Ensure robust fallback behavior and human oversight for high‑risk workflows.- Provide functional domain specific data and process insights for engineering team.- Coordinate system configuration and definition of customizing activities.- Support creation and maintenance of product documentation, playbooks, onboarding materials and stakeholder communications.- Lead business change, user adoption of use cases,



and plan rollout including communication.- Measure business value realization and usage (incl. telemetry).- Contribute to identifying follow‑up use cases and improvements.Preferred experience and skills- Proven Product Owner experience delivering digital/AI products (3-7+ years recommended), preferably in SuccessFactors, automation or agentic AI contexts.- Expert consulting skills in SuccessFactors. Practical knowledge of LLMs, knowledge of retrieval‑augmented generation (RAG), chaining and orchestration patterns, and tool‑enabled agents.- Great communicator - able to convey technical trade‑offs and business impact to leadership.- Experience with large HR systems, especially SuccessFactors. Knowledge of HR data and workflow patterns.- Demonstrated ability running pilots, canary releases, feature‑flag rollouts, and establishing observability for AI services.- Robust stakeholder management, facilitation and product discovery skills; able to lead cross‑functional workshops and align diverse stakeholders.- Experience defining governance, safety and ethical guardrails for AI systems and working with compliance teams.- Change management and organizational adoption experience for AI‑enabled workflows is a solid plus.Minimum qualifications- 5+ years of Business consulting experience.- Configuration experience and Certifications with any of the following SuccessFactors modules: Performance & Goals, Learning, Career Talent Development, Succession, or Talent Intelligence Hub and Growth Portfolio.- 3+ years' experience in product management or product ownership; at least some hands‑on exposure to AI/ML products, intelligent automation, or SuccessFactors modules.- Advanced degree in Business, Computer Science, Data Science, Human‑Computer Interaction, or related field - or equivalent experience.- Track record of implementing AI‑assisted or automation solutions and fostering user adoption.Why this role mattersYou will help define how agentic AI improves HR experience and operational efficiency at scale. By acting as the link between business strategy and engineering delivery, you will ensure AI investments deliver measurable value while respecting enterprise controls, privacy and ethics.LocationBuenos Aires, ArgentinaAdditional InformationAbout SAPWith a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people's lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business‑critical operations spanning finance, procurement, HR, supply chain, and customer experience.We win with inclusionSAP's culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company,



and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.Equal Employment OpportunitySAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: (email protected) .Referral ProgramFor SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.Equal Opportunity StatementQualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.Background VerificationSuccessful candidates might be required to undergo a background verification with an external vendor.AI Usage in the Recruitment ProcessFor information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.Flexible Work ArrangementBuenos Aires, Ciudad Autónoma de Buenos Aires, ArgentinaFull timeMedtronic Career HighlightCareers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.Competencies & AttributesWe embrace the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit. In line with the laws of the country or region in which the role is based, this includes consideration without regard to race, color, ethnicity, national origin, citizenship status, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital status, pregnancy, parenthood, physical or mental disability, genetic information, military or protected veteran status, union status or any other category protected by applicable law.Benefits & CompensationMedtronic offers a competitive Salary and versátil Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.#J-18808-Ljbffr

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