Tax Payroll
- Senior
- EY Global Delivery Services

Location:
CABA Other locations: Primary Location Only Requisition ID: 1758130 Rank / Job title Senior Payroll Delivery for US About EY Payroll Operate EY Global Payroll Operate (GPO) is part of the People Advisory Services (PAS) service offering of EY. Payroll Operate is on a transformational journey. Our vision is to be the No.1 workforce supply chain solution provider for multinational clients. EY’s Global Delivery Services (GDS), the shared services arm of EY, is unique amongst the Big4 firms, operating as one global team across multiple countries. For EY Payroll Operate to achieve its stated vision, the key to its success lies in standardizing a globally industrialized way of working, leveraging a central delivery model through our GDS delivery centers. This transformation combined with our in-country compliance capabilities will drive consistently high-quality client experience whilst improving overall profitability and enable growth in market share for EY in the industry. The opportunity Our Global Payroll Operate practice focuses on helping our clients effectively manage their global payroll needs proactively and responsibly in 150+ countries. Our quality service and technical network enable you to help clients reduce inefficiencies, mitigate risk and drive process improvement within their payroll functions. We believe that by managing clients' payroll obligations, we can make a critical difference, and you'll be at the heart of this mission. Our market-leading approach combines extensive local payroll service experience with a standard global payroll compliance and implementation methodology. With engagements involving a few countries or many, you will have the opportunity to provide clients with an integrated, consistent,



quality service that unlocks the potential of the payroll function across the entire process. Your

key responsibilities
As a Tax Services Senior, US Payroll Operate, you will be part of the team that will deliver end to end US Payroll service with a strong focus on client satisfaction and operational excellence. In this role, you will work on implementation of new clients, payroll processing activities and ensure performance against client defined KPIs. You will support the project management of system enhancements, new service rollouts, and client driven initiatives. Additionally, you will contribute to continuous innovation by helping develop next generation payroll solutions and improving project delivery tools. Key capabilities include effective delivery of payroll services resulting in exceeding SLAs, strong client and vendor management, strong internal stakeholder management, resource planning, and the development and maintenance of process documentation.
- Be part of large US payroll projects or recurring payroll delivery processed on industry leading payroll software ensuring timeliness and accuracy, which will require ownership, project management, decisions and resolution, including the escalation of client, central support teams and internal country issues
- Create process and team to deliver quick and effective implementations for new clients under supervision of team leaders and managers




- Work with other EY services lines in providing a combined back office offering and ensuring client receives seamless “one-EY” experience
- Provide/drive innovation and continuous improvement for our global payroll solutions or tools
- Developing relationships with clients and becoming their trusted advisor
- Manage EY internal stakeholders, client and vendor communications and relationships
- Train, mentor and develop the team to provide them with required US payroll or technical knowledge to grow within the team
- Support business development and process improvements that help growth of the US Payroll operations
- Identifying opportunities to improve our project delivery tools and templates
- Building on technical competence by keeping up to date on global trends, developments and regulations and applying them to moderately complex situations and undertaking non-routine, complex project-type work as requested by clients
- Defining future process after Go live and stabilization
- Raise red flags on any delays during implementations
- Prepare SOPs and workflow document for client payroll processing
- Work with managers towards learned lessons and opportunities for improvements for future implementation Skills and attributes for success
- US Payroll process knowledge (including implementation and recurring payroll operations)
- Working knowledge of leading software like SAP, ADP general view, Paychex, Paylocity, MasterTax etc.
- Implementation experience of large projects with several stakeholders
- HR, treasury and/or accounting experience
- Create solutions and processes from scratch
- Juggling projects and priorities as per agreed deadlines and escalations
- Testing management skills
- Data conversi

📌 Tax Payroll (Buenos Aires)
🏢 EY
📍 Buenos Aires