Sezzle is seeking a Manager, Tier 2 Support in Buenos Aires to lead the T2 team, resolve escalations, and drive continuous improvement. You will hire, coach, and schedule work to meet SLA while applying AI tools to boost productivity and accuracy.
Idóneo candidates have 3+ years of people leadership in fintech support, knowledge of payment rails, APIs, Zendesk, and regulatory awareness. You will partner with Product, Risk, and Trust & Safety to root out causes and prevent recurrences.
#J-18808-Ljbffr
📌 Tier 2 Support Manager – Fintech Escalations Lead (Buenos Aires)
🏢 Sezzle
📍 Buenos Aires
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.