Pet Desk is seeking a Sr. Support Specialist, Phones for a 100% remote contract based in Latin America, aligned to North American hours. You will handle complex VoIP issues, administer PBX configurations, and extensively document solutions to scale the team. Responsibilities include diagnosing SIP/VoIP problems, provisioning IP phones across vendors, and maintaining SLA-driven ticketing. Fluent English is required; contractors provide own equipment.
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📌 Remote VoIP & PBX Support Specialist (Contract) (Santa Fe de la Vera Cruz)
🏢 Traveling with Mich
📍 Santa Fe de la Vera Cruz
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