This is a remote position located in Latin America. It will be a long-term contract. Resumes must be submitted in English. Any resumes submitted in other languages will not be considered.

Role Overview

We are seeking a highly reliable and proactive Hub Spot Operations Manager based in LATAM to own the day-to-day health, performance, and optimization of our Hub Spot ecosystem. This role is critical to ensuring our CRM runs seamlessly across sales and marketing-supporting a fast-moving U.S.-based team through both real-time collaboration and strong async execution.

This is not just a support role-you will act as the system owner, responsible for maintaining quality, solving issues quickly, and continuously improving how Hub Spot drives the business.
Key Responsibilities

Hub Spot Ownership & System Health

Own the ongoing management, QA, and optimization of Hub Spot across pipelines, workflows, and data
Conduct proactive audits to ensure workflows, sequences, and automations are functioning correctly
Maintain high standards for data cleanliness, structure, and consistency

Identify issues before they impact the business and resolve them quickly

Inbound Support & Team Enablement

Act as the first line of support for Hub Spot-related requests from U.S.-based teams
Respond quickly and clearly to inbound questions (same-day turnaround expected during overlap hours)
Troubleshoot issues across workflows, sequences, deal stages, and integrations

Document solutions and help educate teams to prevent repeat issues

Workflow & Automation Execution

QA, optimize, and maintain all existing workflows and sequences
Build and launch new workflows and automation to support evolving initiatives

Ensure automation logic is scalable, efficient,



and aligned to business goals

Analytics & Performance Monitoring

Monitor performance of sequences, workflows, and sales activities
Identify gaps or inefficiencies and proactively recommend improvements

Build and maintain dashboards to support pipeline visibility and performance tracking

Cross-Functional Execution (Async + Real-Time)

Translate business requirements into Hub Spot builds with minimal oversight
Work effectively across async communication (Slack, docs) and live collaboration

Provide clear updates on progress, blockers, and completed work

Integrations & System Reliability

Maintain and QA integrations with tools like Dialpad, Magento, and other systems
Troubleshoot sync issues and ensure data flows correctly across platforms

Stay current on Hub Spot updates and recommend improvements

Qualifications

1. 6+ years of hands-on Hub Spot experience (Sales Hub required)

Proven experience working remotely with U.S.-based teams
Strong English communication skills (written and verbal)
Demonstrated ability to work independently and proactively in an async environment
Deep understanding of workflows, automation logic, CRM data structure, and reporting
Strong troubleshooting and problem-solving skills
High attention to detail and commitment to data accuracy





Experience supporting sales teams and pipeline management preferred

Success Metrics

Fast, reliable response times to inbound requests
Reduction in workflow errors and system issues
Improved data cleanliness and CRM accuracy
Increased efficiency and performance of automation and sequences

Strong adoption and satisfaction from internal teams

What We're Looking For

Highly responsive and dependable during U.S. working hours overlap
Self-starter who does not require step-by-step direction
Clear communicator who keeps stakeholders informed without being asked
Process-minded operator who can both fix and improve systems

Comfortable working in a fast-paced, evolving environment with shifting priorities

At Havenly Brands, we believe that everyone deserves a beautiful home they love. Founded and headquartered in Denver since 2014, we've grown into the #1 interior design service in the country.
We believe home is a place for personal expression - a place that can inspire, comfort, delight, and work hard for you. We believe that a home should be livable, not precious; distinctive, not bland; beautiful, but attainable. That's why we're bringing together best-in-class home brands alongside innovative designer services to offer unprecedented access to personal, inspiring design.

We're building this generation's premier destination for all things home.

Alongside our award-winning design services, we proudly own and operate some of the best home furnishings brands in the business including Havenly, Interior Define, The Inside, St. Frank, The Citizenry, and Burrow. Our family of brands is growing and we're looking for amazing people to join us on this journey!

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📌 HubSpot Operations Manager (LATAM - Remote) (Mendoza)
🏢 Havenly
📍 Mendoza