06 nov
|
Sezzle
|
Buenos Aires
06 nov
Sezzle
Buenos Aires
Sezzle is seeking a Manager, Tier 2 Support in Buenos Aires to lead the T2 team, resolve escalations, and drive continuous improvement. You will hire, coach, and schedule work to meet SLA while applying AI tools to boost productivity and accuracy.
Adecuado candidates have 3+ years of people leadership in fintech support, knowledge of payment rails, APIs, Zendesk, and regulatory awareness. You will partner with Product, Risk, and Trust & Safety to root out causes and prevent recurrences.
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📌 Tier 2 Support Manager – Fintech Escalations Lead (Buenos Aires)
🏢 Sezzle
📍 Buenos Aires