About the role
We are looking for a customer support specialist with English language, strong communication skills and excellent organizational skills. You must be a team player who can handle sensitive situations with confidence.

We offer
a unique chance to grow in an international team and enjoy the benefits of working in a global company. If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you're most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace. You will be doing:
- Answer to incoming requests from customers via live chat
- Identify customer needs and help customers use specific features
- Analyze and reporting product malfunctions
- Follow up with customers to ensure their basic technical and product related issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams Your expertise to meet the requirement:
- You should be proficient in English and Spanish languages




- You must have work experience in support
- You must have excellent communication skills
- You should have strong teamwork skills
- You should have excellent PC skills
- You must have high attention to details
- You should have multi-tasking abilities
- You must be adaptable to work indifferent shift schedules (day & evening & night) and on weekends We appreciate:
- Ability to quickly and efficiently solve tasks
- Independence, responsibility, initiative, and keep attention to detail
- A flexible and systematic approach to solving complex problems
- Experience in sports betting/gambling industry is a plus

We offer
- Fully remote job
- work from anywhere you want
- Competitive compensation
- 28 paid days off per year
- Seniority leave
- Real career opportunities and professional growth
- The great team across the world Hiring Stages:
- Online Assessment
- Introductory Call
- Hiring Manager Round
- Candidate Reference Check
- Offer Letter

📌 Remote - Customer Support Specialist (English & Spanish Speaking) - LATAM Region (General Pico)
🏢 Torrero
📍 General Pico