Operations Manager Open to Latin America: This role is open to candidates based in Latin America.
RemoteAbout Our ClientOur client is a fast-growing consumer goods brand with distribution across DTC, wholesale, Amazon, and US retail.
US production, inventory, fulfilment, and logistics run through an outsourced 3PL and co-manufacturing partner, with an Australia-based team and a US Operations Director overseeing the overall plan.About the RoleWe're looking for an Operations Manager to own the day-to-day delivery of US production, inventory, fulfilment, and logistics through the 3PL and co-manufacturing partners.
You'll set daily priorities, hold partners accountable to their commitments, resolve operational issues end to end, and give the Operations Director accurate reporting and practical recommendations.This is a hands-on ownership role.
You are not coordinating from a distance: you're the main day-to-day point of accountability for the 3PL and co-manufacturer relationships, multi-channel fulfilment, inventory accuracy, and financial controls.ResponsibilitiesLead the day-to-day relationship with the 3PL and co-manufacturer, aligning priorities, confirming commitments and deadlines, and holding partners accountable for deliveryReport on dispatches, aged orders, production, stock, and risks, including sales run rates against forecasts with variances flaggedInvestigate missed commitments with evidence, drive recovery actions, and escalate capacity gaps and stockout risks before commitments are missedTurn the approved production plan into agreed daily and weekly schedules, tracking presente units by SKU and component availabilityKeep production jobs, purchase orders, receipts, and records accurate in Cin7, and document and resolve quality complaints with corrective actionsManage DTC, wholesale, Faire, Amazon, and retail fulfilment, keeping PO versions, routing, BOL, ASN, and EDI records currentResolve overdue, partial, replacement, and unscanned orders, and track domestic freight through to customer deliveryCoordinate stock counts and month-end reconciliations,



and resolve discrepancies across Cin7, the 3PL's warehouse system, Shopify, Faire, and AmazonCheck 3PL, co-manufacturing, and freight charges against approved rates, document errors and losses, and give Finance accurate shipment costs and invoice follow-upImprove recurring workflows to reduce manual effort and errors, document procedures, and verify AI-assisted outputsAnalyse fulfilment and freight costs by channel and check packaging and shipping assumptions for new products and bundlesWhat We're Looking For5+ years in fulfilment, logistics, inventory, or production, including experience managing US operations with US-based 3PLs, co-manufacturers, domestic carriers, and US retail and Amazon requirementsAt least 2 to 3 years at manager level as the main day-to-day owner of an outsourced 3PL relationship, covering priorities, SLAs, stock accuracy, invoice checks, and partner accountabilityAt least 2 to 3 years at manager level as the main day-to-day owner of a co-manufacturer relationship, covering production scheduling, packaging, quality checks, and corrective actionsEvidence of independent ownership, such as a partner transition or turnaround you led, KPIs you were accountable for, disputes and credits you recovered, or escalations you brought with a recommendationConfident with Cin7 or a comparable inventory system, Shopify, and 3PL warehouse management systemsMulti-channel fulfilment experience across DTC, wholesale, Amazon, and US retail, including routing guides, BOL, ASN, and EDIStrong reconciliation and reporting skills with excellent Excel or Google SheetsClear, confident written and spoken EnglishNice to HaveExperience in consumer products manufactured, warehoused,



and shipped across multiple channelsBackground in organic, health, or beauty consumer goodsExperience with month-end operations reviews and presenting KPI results and recommendations to senior leadershipWork Schedule100% remote setup so you can work wherever you're most productiveThis position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality workAvailability during US Eastern Time business hours, plus regular calls with an Australia-based team during US late afternoon and eveningCompensation & Time OffCompensation paid in USDPaid bi-monthly on the 15th and 30thPaid Time Off according to company policyHolidays observed according to company guidelinesApplication RequirementsPlease submit:An updated resumeA 1–2 minute Loom video introducing yourself, describing your 3PL and co-manufacturer management experience, and walking through a specific operational problem you owned and resolved end to end with evidenceOnly candidates who submit a Loom video will be moved to the next step of the hiring process.Application Process OverviewOur comprehensive selection process ensures we find the right fit for both you and our clients:Initial Application - Submit your application and complete our prequalifying questionsVideo Introduction - Record an video introduction to showcase your communication skills and work experienceRole-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)Recruitment Interview - Initial screening with our talent teamExecutive Interview - Meet with senior leadership to discuss role alignmentClient Interview - Final interview with the client team you'd be supportingBackground & Reference Check - Professional reference verificationJob Offer - Successful candidates receive a formal offer to join the teamEach stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations.
We'll keep you informed throughout the process and provide feedback at each step.

📌 Operations Manager (Bbs930) (Buenos Aires)
🏢 Hire Overseas
📍 Buenos Aires