- Neon Growth is a performance marketing agency helping ecommerce, consumer and app brands scale profitably.
- We manage millions in monthly media spend across paid social, search and emerging channels. Creative is one of the primary drivers of growth, not a support function.
- Our designers, editors, strategists and media buyers produce and test high volumes of performance creative across Meta, TikTok, Reddit, YouTube and other platforms.
- We are hiring a Director of Creative Operations to refine and lead the operating system behind that work.

The Role

- You will own how creative work is briefed, prioritized, staffed, reviewed and delivered across the agency.
- This is not a task-management or scheduling role. You will have clear authority over creative intake, prioritization, resource allocation, timelines, review processes and delivery.
- You will work alongside Creative Directors, Strategists, Account Leads, Media Buyers and agency leadership to keep priorities clear, consolidate feedback and move work from brief to delivery without unnecessary rework.
- The Creative Director owns the quality and direction of the work. You own how it is scoped, staffed, prioritized, reviewed and delivered.

What You’ll Own

Creative Workflow

- Manage the end-to-end workflow for static, motion and video creative.
- Establish clear stages for briefing, concept approval, production, review and delivery.
- Ensure projects begin with a complete brief, decision-maker, timeline and review plan.
- Build processes that support high creative volume without sacrificing quality.

Prioritization and Capacity

- Own the central intake process and creative priority queue.




- Assign work based on skill set, capacity, deadlines and continuity.
- Determine what can be accepted, deferred or expedited.
- Make tradeoffs clear when new priorities displace existing work.
- Forecast capacity and recommend additional resources when needed.

Reviews and Feedback

- Establish structured review checkpoints and feedback deadlines.
- Consolidate input from Creative, Strategy, Media, Accounts and clients.
- Resolve conflicting feedback before production continues.
- Prevent major late-stage changes from being treated as minor revisions.
- Maintain clear records of versions, approvals and decisions.

Cross-Functional Leadership

- Serve as the operational counterpart to the Creative Directors.
- Improve briefs and production readiness with Creative Strategists.
- Set realistic timelines with Account Leads.
- Support rapid iteration with Media Buyers based on performance data.
- Push back when requests lack clarity, exceed capacity or compromise existing commitments.
- Protect focused production time for the creative team.

Delivery and Team Performance

- Own schedules, milestones, dependencies and delivery visibility.
- Identify risks before they become missed deadlines.




- Create predictable review rhythms and working practices.
- Reduce unnecessary urgency, project switching and avoidable rework.
- Build an environment that combines speed, clarity and accountability.

What Success Looks Like

Within your first six months, you will have:

- Established a clear intake and prioritization process.
- Created structured creative-review checkpoints.
- Improved visibility into workload, capacity and delivery risk.
- Reduced conflicting feedback, project switching and late changes.
- Improved on-time delivery and reduced revision rounds.
- Created a more predictable working environment for the creative team.

What Makes You a Fit

- 7+ years in creative operations, creative project management, integrated production or agency operations.
- Experience leading workflow across designers, editors, motion designers and strategists.
- Experience in a performance marketing, advertising, ecommerce or digital agency.
- Strong understanding of high-volume paid-social creative production.
- Strong resource planning, capacity management and project‑scoping skills.
- Experience building structured review and approval processes.
- Comfortable challenging senior creative, account and strategy leaders.
- Calm, direct and decisive in a fast‑moving environment.

Particularly Valuable Experience

- Ecommerce and direct‑response advertising.
- Performance creative for Meta, TikTok, Reddit or YouTube.
- Static, motion and video‑production workflows.
- Figma, Frame.io and creative project‑management platforms.
- Agency traffic management and external pr

📌 Director of Creative Operations (Buenos Aires)
🏢 Neon Growth
📍 Buenos Aires