Sezzle is building an innovative team to redefine the shopping experience through fintech-driven solutions. We are seeking a Manager, Tier 2 Support to lead the escalation team, ensuring fast, accurate resolutions and defensible decisions for auditors and partners. You will own end-to-end escalation processes, SOPs, and cross-functional collaboration with Product, Risk, and Payments. The role emphasizes data-driven improvements and strong leadership under fast-paced growth.
📌 Tier 2 Support Manager — Fintech Escalations Lead (Santa Rosa)
🏢 Sezzle
📍 Santa Rosa
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