Job Description
The Clinical Research Manager (CRM) is responsible for ensuring the successful execution of assigned clinical studies at the country level, from study start-up through close-out.
The CRM coordinates investigators, clinical research sites, vendors, Clinical Research Associates (CRAs), and internal cross-functional teams to ensure studies are delivered in accordance with agreed timelines, quality standards, study protocols, Good Clinical Practice (GCP), and applicable regulatory requirements.
This role serves as a key connection between local clinical operations and global study teams, proactively managing risks, resolving operational challenges, and driving effective study execution.
Key Responsibilities
* Lead and oversee the operational execution of assigned clinical studies.
* Ensure study activities are delivered in accordance with timelines, quality expectations, protocols, GCP, and applicable local regulatory requirements.
* Coordinate and collaborate with investigators, research sites, CRAs, vendors, and internal study teams.
* Monitor study performance through clinical systems, dashboards, metrics, and data-driven insights.
* Proactively identify operational, regulatory, quality, financial, or timeline risks and implement appropriate mitigation plans.
* Exercise sound judgment and make decisions within the scope of assigned responsibilities, escalating issues when appropriate.
* Support sites and study teams in addressing operational challenges, including patient recruitment, site performance, resource constraints, compliance matters, and stakeholder alignment.
* Build strong relationships across local, regional, and global teams and effectively influence stakeholders without direct authority.
* Support the adoption of new processes, technologies, digital solutions,
and evolving ways of working.
* Contribute to continuous improvement initiatives across Clinical Operations.Required
Qualifications:
* Bachelor's degree in Life Sciences, Health Sciences, or a related field.
* More than 6 years of relevant experience in clinical research.
* Previous experience as a Clinical Research Associate is strongly preferred, ideally including at least 3 years of clinical monitoring experience.
* Oncology Experience is preferred.
* Advanced English proficiency, with the ability to communicate effectively in a global and cross-functional environment.
* Strong knowledge of clinical research operations, Good Clinical Practice (GCP), and applicable local regulations.
* Demonstrated experience working effectively with investigators, clinical research sites, vendors, and cross-functional teams.
* Travel: 20%-30% locally & internationally.
The ability to build trusted relationships, influence outcomes, negotiate effectively, and navigate complex stakeholder environments is critical to success in this role.Key CapabilitiesAccountability & Decision Making* Takes ownership of outcomes for assigned clinical studies.
* Demonstrates autonomy and sound judgment within the scope of responsibility.
* Effectively determines when issues should be resolved independently and when escalation is required.Digital & Data Proficiency* Effectively uses clinical systems, dashboards, performance metrics,
and data to manage study execution.
* Leverages insights to anticipate risks, identify trends, and support informed decision-making.
* Demonstrates curiosity and openness toward automation, digital solutions, and company-approved AI-enabled tools.Change Management* Actively contributes to and supports change initiatives.
* Facilitates adoption of new tools, processes, and ways of working.
* Supports colleagues and stakeholders in successfully navigating change.Critical Thinking* Evaluates complex issues from multiple perspectives.
* Assesses risks, implications, and trade-offs before making decisions.
* Develops pragmatic solutions that balance operational, regulatory, quality, and business considerations.Agile & Flexible Mindset* Adapts effectively to evolving study priorities and business needs.
* Operates successfully in dynamic, general, cross-functional, and virtual environments.
* Demonstrates resilience and flexibility when managing ambiguity or unexpected challenges.Risk-Based Decision Making & Leadership* Proactively identifies operational, regulatory, quality, financial, and timeline-related risks.
* Prioritizes actions based on potential impact to the study, patients, sites, and business.
* Applies a structured, risk-based approach to decision-making and problem-solving.Relationship & Stakeholder Management* Builds strong and trusted relationships with investigators, clinical sites, vendors, and internal stakeholders.
* Influences effectively without relying on formal authority.
* Navigates complex negotiations, competing priorities, and conflict constructively.
* Demonstrates empathy, diplomacy, and strong written and verbal communication skills.**Additional location(s) Compensation
📌 Clinical Research Manager (Argentina)
🏢 Msd
📍 Argentina