Remote AI-Driven SaaS Support Engineer (Santa Fe)

Remote AI-Driven SaaS Support Engineer (Santa Fe)

05 nov
|
Telnyx
|
Santa Fe

05 nov

Telnyx

Santa Fe

Assurant is seeking a Technical Support Associate to deliver first-level IT support across the organization. You will play a key role in maintaining hardware, software, and network services, while following ITIL-aligned ITSM processes.

The role requires strong communication in English and Spanish, and a proactive approach to incident management and service improvement. The position emphasizes incident resolution, SLA adherence, and collaboration with IT teams and vendors to ensure reliable

📌 Remote AI-Driven SaaS Support Engineer (Santa Fe)
🏢 Telnyx
📍 Santa Fe

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