AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you

ABOUT THE ROLE

We are looking for a Senior/Lead DevOps Engineer to operate and improve the cloud infrastructure and reliability layers behind an enterprise data platform in a regulated healthcare environment.

MUST HAVES

- 5+ years of professional experience in Cloud Engineering, DevOps or Site Reliability Engineering.
- Strong hands-on experience operating AWS infrastructure in production environments.
- Advanced experience with Kubernetes and Amazon EKS, including workload operations, troubleshooting, access, observability, capacity, and reliability.
- Hands-on experience administering and troubleshooting Argo Workflows or comparable workflow orchestration platforms.
- Strong Infrastructure as Code experience with Terraform and source-controlled infrastructure practices.
- Experience building, hardening, and supporting CI/CD pipelines and production release processes.
- Strong experience with monitoring, logging, alerting, and incident-routing tools such as Splunk, PagerDuty, Opsgenie, or comparable platforms.
- Demonstrated ability to lead complex incident resolution, perform root-cause analysis, and translate findings into preventive improvements.
- Proficiency in automation and scripting using Python, Shell, Bash,



or similar languages.
- Strong written and verbal English communication skills.
- Availability to work within the LatAm service window of approximately 9:00 AM to 6:00 PM Eastern Time and participate in an agreed on-call rotation.

NICE TO HAVES

- Experience supporting data-platform infrastructure involving Snowflake, dbt, Fivetran, HVR, Tableau Cloud, or custom ingestion pipelines.
- Familiarity with data-specific observability platforms such as SYNQ.
- Experience modernizing or migrating legacy orchestration and ingestion solutions such as Boomi or AWS Data Pipeline.
- Experience with service-management and change-control tools such as Freshservice and Jira.
- Experience operating in healthcare, life sciences, financial services, or another regulated environment.
- Familiarity with HIPAA, GDPR, FDA-related controls, least-privilege access, separation of duties, and audit-ready operational practices.

WHAT YOU WILL DO

- Lead deployment of a new cloud environment within AWS or other Cloud provider.
- Ensure deployment follows security, reliability, and operational best practices.
- Partner with application, infrastructure, security, and operations teams throughout the implementation.




- Deploy and manage workloads running on Kubernetes platforms.
- Troubleshoot cluster, networking, ingress, storage, and workload issues.
- Support application modernization and containerization efforts where needed.
- Implement platform standards and operational guardrails.
- Design and enhance GitLab CI/CD pipelines.
- Implement deployment automation and release workflows.
- Establish GitOps deployment patterns using tools such as Argo CD.
- Improve traceability, repeatability, and deployment reliability.
- Develop and maintain infrastructure using Terraform and related tooling.
- Reduce manual deployment activities through automation.
- Configure platform monitoring, logging, alerting, and dashboards.
- Support production readiness reviews and operational runbooks.
- Establish reliability practices and incident response procedures.
- Identify bottlenecks and performance issues across cloud and Kubernetes environments.
- Evaluate existing deployment practices and operational processes.
- Document platform architecture, deployment procedures, and operational support requirements.
- Produce runbooks and knowledge-transfer documentation for support teams.

PERKS AND BENEFITS

- Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
- Exciting projects: Modern solutions with Fortune 500 and top product companies.
- Flextime: Versátil schedule with remote and office options.

Get to know AgileEngine and explore opportunities at our Careers page.

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