Assurant is seeking a Technical Support Associate to provide first-level IT support across the organization, handling hardware, software, network connectivity, and user access issues. The role requires ITSM process involvement, incident management, and SLA adherence.
The candidate should have 2+ years in IT support, knowledge of Microsoft 365, Active Directory, DNS/DHCP, and endpoint management. Strong customer service and bilingual English/Spanish communication are preferred.
📌 Remote IT Support Engineer (Rincón de los Sauces)
🏢 Ciklum
📍 Rincón de los Sauces
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