Assurant is seeking a Technical Support Representative for a 100% remote role focused on delivering first-line IT support and platform guidance. The role involves troubleshooting, platform demonstrations, and ensuring effective incident and request fulfillment in a SaaS environment.
You should have 2+ years in technical support, strong ITSM knowledge, and proficiency with Microsoft 365 and identity management tools. Bilingual English/Spanish is required to support Latin American customers.