Proofpoint is seeking a Product Support Engineer to deliver advanced software technical support to customers, resellers, and partners. You will manage cases, host sessions for diagnosis, and document solutions in the knowledge base.
The role requires strong problem determination and root-cause analysis, with collaboration across Account Managers, SEs, and Professional Services. The position emphasizes working in Linux environments, utilizing grep and log scraping, and remote hosting tools to
📌 AI-Driven Product Support Engineer (Rosario)
🏢 BairesDev
📍 Rosario
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