Assurant is seeking a Technical Support Associate for a 100% remote role, supporting IT services globally. The idóneo candidate provides first-level support for hardware, software, and network issues, while adhering to ITIL-aligned ITSM processes and SLAs.
The role emphasizes customer service and effective cross-team collaboration. Requires 2+ years in IT support, a degree in IT or related field, and strong English/Spanish communication.