Assurant is seeking a Technical Support Representative to deliver remote IT support for a SaaS platform, serving Latin America. You will guide customers through platform features, troubleshoot issues, and maintain high-quality service across incidents and requests.
The role requires 2+ years in technical support, familiarity with Microsoft 365, AD/Okta, and ITSM, with strong communication in English and Spanish. Remote work and ongoing training are provided.
📌 Remote SaaS Technical Support Specialist (Santa Fe)
🏢 Bluelightconsulting
📍 Santa Fe
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