Descripción de la vacante

Remoto: Teletrabajo

PLEASE APPLY THROUGH THIS LINK:Why Clipboard Health Exists:We exist to lift as many people up the socioeconomic ladder as possible. The average nursing assistant without a college degree makes $36k a year; the average nursing assistant on Clipboard Health makes $53k a year and the top 5% make $74k a year. We dramatically improve lives, by letting healthcare professionals turn extra time & ambition into career growth.

We have healthcare professionals texting us photos of a car they were finally able to buy, a school & church they’re building in their native Haiti with money they earn here, and more.We achieve this by working with healthcare facilities such as hospitals, assisted living facilities, and rehab centers to provide on-demand nursing staff. Our mission is to enable healthcare professionals to work when they want, and where they want, and to enable healthcare facilities to get staff when they need it.About Clipboard Health:Clipboard Health is a post Series B, an extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the healthcare staffing industry. We’re a post-product-market fit with substantive revenue.Clipboard Health is a diverse and inclusive company with a globally remote team of 600+ people.

We’ve been featured on YC’s Top Companies and grown 6x across all key metrics in the last 11 months. We need your help to keep growing so we can serve more healthcare professionals, healthcare facilities, and patients.About the Role:As a Customer Support Agent,



Clipboard Health expects the highest levels of customer service to be sure the customers on our platform have an outstanding experience. In this role as a Customer Support Agent, you are responsible for incoming calls or text messages while keeping our wait times down.

You will communicate and collaborate with different departments to keep our professionals and facilities satisfied. We are looking for someone who is dedicated, enthusiastic, a problem solver, and a relationship builder. Often you are the customer's first point of contact.Roles & Responsibilities:Identify and assess customers’ needs to achieve satisfactionStrive for the one contact resolution goal and eliminate the need for follow-upFoster confident relationships through open and engaging communicationGo above and beyond to engage with customersSystem Requirements:Minimum 15 Mbps wired internet connectionMinimum i5 processor or equivalentMinimum 8 GB RAMWired headsetBackup power and internetQuiet working environmentNo Chromebooks, No Linux OSQualifications & Skill Set Requirements:High English proficiencyAt least 2 years of customer service or equivalent experienceExcellent oral and written communication skillsExceptional interpersonal skills, friendly & collaborativeEffective problem solver, self-controlled, and thrives under pressureGoal-oriented and consistently exceeds expectationsCourteous, compassionate, and empatheticOrganized, attentive, and a quick learnerFlexible, accountable, and takes ownershipWe operate 24/7 and work on a rotating roster.

You must be okay to work on a rotating schedulePay: $1,200 monthly.Job Types: Full-time, PermanentSalary: $110,000.00 - $130,000.00 per month

📌 Customer Support Agent (Mexico) (Remoto-argentina)
🏢 RemoteCo
📍 Buenos Aires