Descripción de la vacante

Location: Remote- Job Type: Full-Time- Salary Range:$1,000-$1,500/month- Schedule:Monday - Friday | 8:00-9:00 AM EST start | 5:00-6:00 PM EST endWe are looking for an Influencer & Social Specialist to own and grow our ambassador and creator program while also supporting social engagement and customer experience.This is a high-ownership role for someone who brings both execution and strategic thinking. We are not looking for someone who only completes assigned tasks. We want someone who contributes ideas, improves systems, and helps shape the function as it grows.This role is especially well suited to someone with experience in DTC wellness, herbal medicine, beauty, health, or Traditional Chinese Medicine-related brands.Responsibilities:

- Source and build your own lists of influencers, creators, and ambassadors in the wellness niche- Lead outreach with a quality-over-quantity approach focused on fit, conversion, and long-term relationship value- Manage the ambassador pipeline end-to-end, from sourcing and outreach to onboarding and ongoing relationship management- Track outreach performance and optimize for conversion into active ambassadors- Build authentic relationships with creators and identify strong long-term brand partners- Suggest campaign, collaboration, and activation ideas — not just execute pre-defined tasks- Help shape and improve the influencer program as the sole owner of this function- Monitor and engage with the brand’s community across Instagram and TikTok- Respond to comments, DMs, and community interactions in a timely, thoughtful,



and brand-aligned way- Practice active social listening to identify opportunities, sentiment, and trends- Write authentic, non-generic responses that strengthen brand trust and connection- Handle tickets clearly and empathetically while following SOPs and escalation processes- Work within CX tools and internal systems to ensure customers receive timely supportHelp bridge insights from customer conversations back into community and influencer strategyRequirements:
- 2+ years of experience in influencer marketing, ambassador programs, social media engagement, and/or community management- Experience working with DTC e-commerce brands, preferably in wellness, with beauty or health also considered- Hands-on experience sourcing influencers and managing creator relationships end-to-end- Experience responding directly to Instagram comments, TikTok comments, DMs, and community interactions- Strong understanding of how outreach performance connects to conversion and overall program outcomes- Experience in wellness, herbal medicine, hormone health,



or Traditional Chinese Medicine (nice to have)- Background in beauty or health brands with transferable DTC experience (nice to have)- Familiarity with customer and e-commerce workflows in a fast-moving online brand environment (nice to have)Who you are:
- Highly proactive and self-directed- Strong ownership mindset; you do not wait to be told every next step- Analytical thinker who cares about conversion and program quality, not just activity volume- Comfortable working collaboratively in a team environment- Strong English communication skills with a natural, polished tone- Organized and detail-oriented- Warm, thoughtful, and empathetic in customer and community interactions- Adaptable and excited to grow with an evolving roleWhat this role is NOT:
- Not just an Influencer Outreach roleThis is not about sending mass messages to hundreds of creators. We are looking for someone who values quality, conversion, and relationship-building over volume.
- Not a Community Manager-only roleSocial engagement is important, but this person also owns influencer sourcing, outreach, onboarding, and program management.
- Not a content creation roleYou will not be responsible for designing posts or acting as the brand’s content creator. Your focus is on creator management, engagement, and curation.
- Not suitable for beginners or purely academic profilesWe need someone with real, hands-on experience in influencer marketing and social engagement.Benefits- Access to a $200K+ perk marketplace with discounts on 150+ general services.
- Option to withdraw up to 50% of approved earnings before payday.

📌 Influencer & Social Specialist Dtc E-commerce Latam (Buenos Aires)
🏢 HireHawk
📍 Buenos Aires