DescriptionIndustry/SectorNot ApplicableSpecialismFinanceManagement LevelSenior AssociateJob Description & SummaryThe OpportunityJoin our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions.
You'll work at the heart of general teams across Advisory, Assurance, Tax and Business Services - solving real client challenges through connected collaboration.
We'll help you grow your skills so you can go further.
With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference - every day.As a Benefits Operations & Digital Solutions Senior Associate you will support the administration and continuous improvement of employee benefits programs within our people operations work, helping manage employee inquiries, records, compliance tasks, and digital process execution.
As a Senior Associate you will analyze complex issues, manage assigned workstreams, build meaningful stakeholder connections, mentor junior team members, and navigate ambiguity while delivering dependable work and growing your personal brand.
In this role at PwC, you will contribute to benefits administration activities, interpret data to guide recommendations, and help translate business needs into practical digital solutions within our Internal Firm Services practice.ResponsibilitiesAdministering employee disability and wealth protection benefits programs through accurate case handling and record maintenanceCoordinating benefit enrollment, eligibility updates, and participant changes in HRIS platformsInterpreting plan provisions and policy rules to resolve benefit questions and support consistent administrationAnalyzing benefit data, usage trends,



and issue patterns to inform process improvements and operational reportingManaging sensitive information with discretion while handling employee inquiries and escalationsPreparing benefit communications, reference materials, and process documentation for employees and internal teamsReviewing transactions and submissions for completeness, accuracy, and compliance with plan requirements and legal regulationsSupporting leave of absence, return-to-work, and disability-related workflows across benefit programsIdentifying opportunities to streamline digital tools, automation, and document management practicesCoordinating with internal stakeholders to address operational issues and maintain effective service deliveryUnderstanding the importance of responsible Information Management, including Information Security and Data ProtectionEnsuring correct Information Security Management practicesWhat You Must HaveAt least a High School Diploma or the equivalent degreeAt least 2 years of experienceBackground in Automations, AI tools &/or process improvementOral and written proficiency in English requiredWhat Sets You ApartExperience in Power Automate, Power BI, Power Query, Microsoft Lists, Copilot, Sharepoint, Planner are a plus.Benefits administration and program management experienceHandling sensitive information with discretion and confidentialityInterpreting data for benefits insights and recommendationsUsing HRIS tools and digital solutions in operationsDeveloping benefit communication for diverse audiencesNavigating change while managing multiple prioritiesBuilding client relationships and mentoring junior team membersAll qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital status; or any other status protected by law.
PwC is proud to be an inclusive organization and an equal opportunity employer.Travel RequirementsNot Specified
#J-*****-Ljbffr

📌 National Benefits Operations & Digital Solutions Senior Associate (Buenos Aires)
🏢 Pwc Argentina
📍 Buenos Aires