You will lead the day-to-day and strategic delivery of Amenity Services, covering client-facing conference centre operations, meeting space governance via EMS, and dining/F&B; services.
You will partner closely with internal stakeholders across AV/technology, Security, Facilities, Catering, Events, and third-party vendors to ensure consistent service standards, strong controls (safety, security, data protection), and measurable business results (KPIs, utilization, cost discipline).
This role is 100% onsite at our Centro Empresarial Núñez office.Job ResponsibilitiesService Delivery & Client ExperienceYou will lead client, conference centre, and dining operations by implementing general standards and procedures to deliver consistently high service.You will maintain a proactive, solution-oriented approach to daily operations, prioritizing safety and security.You will manage and resolve client feedback promptly and professionally, escalating and closing issues through to resolution.Governance, Tools, and Performance ManagementYou will own the EMS room booking process to ensure space availability, optimized utilization, and business continuity.You will produce and share performance metrics (., meeting space utilization, visitor statistics, sales trends) to inform decisions and improve outcomes.You will drive KPI performance across services, ensuring excellence in menu offerings and overall program effectiveness.Vendors, Budget, and Continuous ImprovementYou will run vendor governance through business reviews, corrective actions, renewals, and RFP support to improve dining services and offerings.You will own budget planning and forecasting, productivity targets, and cost optimization while protecting service integrity.Required Qualifications, Capabilities and SkillsDegree in Hospitality or a related field; experience in 5-star hotels, event planning, and F&B; environments.Proven leadership in team management, meeting planning, and customer service.Expertise in food, beverage, and catering services.Strong stakeholder management skills,



including engagement with executives and senior internal and external clients.Demonstrated ability to prioritize work, execute under pressure, and meet deadlines in a fast-paced environment.Strong analytical and reporting capability, including producing financial reports aligned to budget and forecasts.Proficiency in MS Office; comfortable adopting and operating within structured tools and processes (., EMS, ARI).
Clear written and verbal communication; decisive, team-oriented, and strong problem-solving skills.Vice President, Fintech & Merchants Lead**Our Purpose**_Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._**Title and Summary**Vice President, Fintech & Merchants LeadOverviewReporting to the SVP and Cluster Lead ARU, this role is a key member of the AR + UY leadership team, and responsible for developing the fintech, retail and commerce sector.The selected candidate will be expected to drive the vision, strategy and execution for theirsegment, managing a team of account managers, and working through our regional / globalteams to drive results and achieve objectives.The specific responsibilities include:- Grows revenue by identifying and pursuing opportunities with new or existingcustomers/markets across the Fintech and Merchants (Retail & Commerce) segments inArgentina & Uruguay markets.
- Focuses on growing market share, the number of customer touch points, andMastercard's regional footprint- Sets sales strategy aligned with geography and segment strategy for Fintech andMerchants customers- Responsible for pipeline management at the segment level- Leads the development and execution
#J-*****-Ljbffr

📌 Vice President Commercial (Buenos Aires)
🏢 Lfbcareers
📍 Buenos Aires