It Support Lead - Frontline Tech & Itsm (Santa Fe)

It Support Lead - Frontline Tech & Itsm (Santa Fe)

04 nov
|
Tragas Consulting
|
Santa Fe

04 nov

Tragas Consulting

Santa Fe

Assurant seeks a Technical Support Associate to deliver first-level IT support across the organization, handling hardware, software, network connectivity, and user access services.
The role supports ITSM processes including incident management and request fulfillment while adhering to SLAs and working with internal teams and vendors.
Key responsibilities include troubleshooting, resolving routine incidents, managing ticket lifecycles, and ensuring strong customer service in English and Spanish.
#J-*****-Ljbffr

📌 It Support Lead - Frontline Tech & Itsm (Santa Fe)
🏢 Tragas Consulting
📍 Santa Fe

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