At Trinetix we are looking for a skilled NOC Engineer.
Join our team and collaborate with Arelion , a global leader in connectivity, operating one of the world's most reliable and extensive Internet backbones.
With over 30 years of experience, this organization provides high-performance network infrastructure across more than 100 countries, supporting 2,900+ customers worldwide - including telecom operators, hyperscalers, cloud providers, and digital platforms.Its network spans tens of thousands of kilometers of fiber, forming a critical part of the global Internet infrastructure and consistently ranking among the top-tier backbone providers worldwide.
This is the kind of company that literally powers how the Internet works at scale.At Trinetix, we partner with this organization to support and enhance its operations through modern engineering, process optimization, and AI-driven solutions.
Our teams work closely with integral stakeholders, contributing to large-scale initiatives that improve efficiency, streamline workflows, and support business growth across international markets.Required Skills:3–5+ years of experience in a Network Operations Center (NOC) or similar environmentStrong technical expertise in network troubleshooting across IP and/or transmission platformsSolid knowledge of TCP/IP, MPLS, BGP, QoS, xWDM technologiesCCNP Enterprise level knowledge (for IP-focused roles) or equivalent practical experienceHands-on experience with network monitoring tools, incident handling, and fault managementExperience working with Linux/Windows environmentsStrong communication skills and ability to collaborate with internal teams and external providersExperience in documenting incidents and maintaining clear technical reportingEnglish proficiency: Upper-Intermediate (B2) or higher — mandatory.




The interview process and day-to-day work communication will be conducted in English.Nice-to-haves skills:Experience with scripting (Python or Bash)Telecom industry background (TELCO)Experience configuring or improving NOC monitoring toolsExperience working in an international environmentCore Responsibilities:Monitor the network across IP and transmission platforms (including xWDM), as well as underlying infrastructure (sites, owned and leased fiber)Act on alarms indicating both service-impacting and potential service-impacting issuesInitiate and perform troubleshooting of faults and outages across relevant platformsResolve incidents at first line whenever possible, minimizing escalation to second-level supportTake full ownership of incidents and drive them to resolution and restorationCollaborate with third-party providers (hardware vendors, field support, network providers) during troubleshootingEnsure accurate and timely documentation during and after incident resolutionMaintain clear and structured communication with internal and external stakeholders during major incidentsTrack SLA commitments, follow up on progress, and coordinate resolution across teamsPrepare root cause analysis and outage reportsAct as a SPOC during planned maintenance and outagesConfigure and contribute to the development of NOC monitoring tools and processesCollaborate with internal teams to improve troubleshooting and information sharingExpected QualificationsStrong analytical thinking and problem-solving skillsAbility to take ownership and make decisions in time-critical situationsHigh level of responsibility and attention to detailStrong team player with excellent communication skillsProactive mindset and willingness to continuously learn and improveComfortable working in a fast-paced, international environment<
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