About the job Dynamics 365 CRM & ERP + Jira IT Project Manager (Azure DevOps) PTE

As a Jira IT Project Manager , you will lead the delivery of a modern Data Hub and Dynamics 365 transformation initiative , including CRM & ERP implementations integrated with Azure-based infrastructure and DevOps practices.

This role will drive projects spanning data ingestion, standardization, validation, master data management (MDM) , and advanced reporting, while ensuring seamless integration with Dynamics 365 Customer Engagement (CRM) and ERP platforms (Finance, Supply Chain, or Business Central) .

Key Responsibilities

- Lead full lifecycle delivery of Dynamics 365 CRM & ERP implementations integrated with a modern Azure-based data platform
- Manage multiple technology projects using Agile (Scrum) and Waterfall methodologies, leveraging Jira and Azure DevOps
- Drive execution of data hub capabilities including:
- Data ingestion and transformation
- Data standardization and validation
- Master Data Management (MDM)
- Enterprise reporting and analytics (Power BI)

- Collaborate with business and technical teams to align Dynamics 365 solutions with enterprise data architecture
- Partner with stakeholders to translate business needs into scalable CRM & ERP solutions using Dataverse and Azure services
- Ensure successful integration between:

- Dynamics 365 (Sales, Customer Service, Finance, SCM)
- Azure Data Services (Data Factory, Synapse, Data Lake)
- Third-party systems

- Take full accountability for project delivery (scope, timeline, budget, and quality)
- Maintain project governance artifacts including:

- Project plans & schedules
- Risk & issue management
- Financial tracking and reporting
- Resource and vendor coordination

- Drive continuous improvement, Agile maturity,



and DevOps adoption across project teams
- Lead project communications with sponsors, stakeholders, and delivery teams
- Mentor junior project managers and contribute to Portfolio Management best practices

Required Qualifications

- Bachelor's degree or equivalent experience
- 5+ years in IT Project Management, delivering enterprise technology and cloud-based solutions
- Proven experience managing Dynamics 365 CRM and/or ERP implementation projects
- Strong experience with:
- Jira (Agile project management)
- Azure DevOps (CI/CD, backlog management, release pipelines)

- Experience delivering projects in one or more areas:

- Cloud (Azure)
- DevOps
- Enterprise business applications (CRM/ERP)

- Solid understanding of:

- Data platform architectures and MDM
- Integration patterns (APIs, middleware, Dataverse)
- Change management practices

- Demonstrated ability to:

- Lead cross-functional teams
- Communicate effectively with clients and executives
- Deliver multiple concurrent projects

Preferred Qualifications

- Scrum Master experience or certification (CSM / PSM)
- PMP certification (required or strongly preferred)
- Experience with:
- Power Platform (Power Automate, Power Apps)
- Dataverse and Dynamics 365 integrations
- Power BI reporting environments

- Exposure to ITSM frameworks and tools (Jira Service Management, ITIL)
- Experience in training and upskilling teams in Jira, Azure DevOps, and ITSM practices

Value Proposition of the Role

- Lead a strategic transformation initiative combining Dynamics 365 CRM & ERP, Azure Data Platform, and DevOps
- Work at the intersection of business applications, data modernization, and cloud infrastructure
- Drive impactful delivery across data, applications, and enterprise platforms

📌 Dynamics 365 CRM (Buenos Aires)
🏢 ITC WORLDWIDE
📍 Buenos Aires