Sweet Epic Travels is seeking a Technical Support Representative for a 100% remote role focused on SaaS platform support for customers in the construction permitting space, serving the US market from Latin America.
You will handle high-volume calls, troubleshoot software issues, demonstrate features, and guide users through workflows.Applicants should be fluent in English, have 2+ years in customer support, and be comfortable in a technical, fast-paced environment.
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