AbouttheRole SolutionsArchitectscollaboratewithinternalteamstocraftandimplemententerprise-levelsolutionsforTransPerfect's internationalportfolioofclientsusingtheGlobalLinksuiteofproducts.Theyactastheclients'mainpointofcontact,workingcloselywith SolutionsEngineersandDevelopersonallaspectsofimplementation.
Responsibilities WorkinconjunctionwiththeSolutionsEngineeringteamtogatherandanalyzeconfigurationrequirementsfromclients Draftprojectplanscontainingtheimplementationdetailsandtimelines,includingriskanalysis Ensurethedeadlinesoftheimplementationtimelinearemet Coordinatewiththeclients ́internalteamswhileoverseeingGlobalLinkproductimplementation ExecuteandverifytheconfigurationtasksinGlobalLinktoolsbasedonclientrequirements Actastheprimarytechnicalpointofcontactandpointoftechnicalescalationforclients Assistthesupportteamwithanyclientconfigurationissues BeinvolvedinthelifecycleofGlobalLinkproductsbyworkingcloselywiththeProductManagementteam,reportingclienttechnicalissues andrequestingnewfunctionalitiesforproductsbasedondirectclientexposure Becomethespokespersonoftheteamforoneormoreofourproductsifdesired Mentornewteammembersasneeded Preparetrainingsandprocedurestocontributetothecontinuousimprovementoftheteam'swork Contributetointernalprojects Completeallothertasksthataredeemedappropriateforthisroleandassignedbythemanager/supervisor Requiredqualificationsandskills MinimumBachelor'sdegreeoritsequivalent Minimumof2-3yearsofexperienceinaclient-facingrole ExcellentwrittenandverbalEnglishcommunicationskills Projectmanagementandclientsolutionimplementationexperience Investigation,troubleshootinganddocumentationskills Effectivetimemanagement,problemsolvingandanalyticalskills Collaborativeattitude GoodknowledgeofLanguageTechnologyincludingCATTools,TranslationEnvironments,TranslationPortals,LocalizationTools,MachineTranslation,Post-EditingandTerminologyandTranslationMemoryTools Understandingofand/orexposuretoWebContentManagementSystems(AdobeExperienceManager,Sitecore,Drupal,etc.),eCommerceplatforms(SalesforceCommerceCloud,SAP(Hybris),Magento,etc.
)andotherContentManagementSystems(Veeva,Contentful,etc.) ExperiencewithCorrectiveandPreventiveActionprocesses Foreignlanguageabilityaplus #J-*****-Ljbffr

📌 Solutions Architect - Ba (Buenos Aires)
🏢 TransPerfect Translations International
📍 Buenos Aires