About BelongWe believe in a world where homes are owned by regular people, not corporations.
Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom.
We are building a scaled system of wealth creation for regular people through homeownership.We've survived Covid, the tech crash, and the toughest years of the capital markets.
We are growing fast and we are AI First.
Our 200+ Belongers are strong, curious, and extremely ambitious.About the RoleThe renewal is the highest-leverage moment in the Belong system.
Done right, it means zero vacancy, a homeowner who keeps building wealth, and a resident who feels valued.
As a Home Occupancy Specialist, you will own that moment end to end.You will manage a portfolio of homes across the full lease-end lifecycle: proactive renewal outreach, pricing conversations with homeowners, negotiation with residents, signed agreements and, when residents move on, the move-out and turnover coordination that gets the home back on the market fast.
Behind every home in your portfolio there are people: a homeowner counting on their returns and a resident deciding whether to stay.
Each one gets a clear next step, a deadline, and a conversation that makes them feel taken care of.This is not a reactive role.
You anticipate, drive, and close.
You protect homeowners' returns, you make sure residents are treated fairly, and you move fast when vacancy is on the line.What You'll OwnRenewalsOwn the full renewal process, from proactive outreach 90 to 120 days before lease expiration through signed agreementUse real-time market data to advise homeowners on competitive pricingNegotiate terms with residents, handle objections, and execute lease amendmentsMove-OutsManage everything when residents don't renew: notices, inspection scheduling, damage assessment, and deposit resolutionMake sure every move-out is handled fairly, photo-documented,



and compliant with state regulationsTurnover & Re-listingCoordinate with Home Quality to get homes market-ready as fast as possibleConfirm listing details and trigger the re-listing workflow to minimize vacancyOccupied ToursShow homes to prospective residents while the current resident is still in place, keeping the pipeline movingData IntegrityKeep every timeline milestone (Resident Gave Notice, Lease Renewed, Inspection Completed) accurate and up to date.
Homeowners see this, and the system depends on itYou'll work cross-functionally with Concierge, Home Quality, Leasing, Compliance, and Engineering.
Your daily tools are Intercom, Asana, Slack, and Foundation.RequirementsAbout YouYou prepare every renewal conversation: you know the market, the homeowner's goals, and the resident's situation, and you guide both to an agreement that worksYou anticipate, drive, and follow through without being askedYou are comfortable managing many homes and workstreams at once, with a clear next step for eachYou stay calm and clear under pressure, and you communicate with warmth and confidence, even when the news is not what people want to hearYou care about doing things right, not just moving things alongYou're excited about using AI to work smarter and remove repetitive workRequirements2 to 4+ years in a customer-facing role working directly with people (consumers, guests, tenants, or members), in sales, customer success, hospitality, or operationsProven negotiation skills with individuals: reaching agreements, handling objections with empathy, and protecting value for both sidesStrong follow-through: you track every case, follow up consistently, and keep your data accurate and up to dateFluent written and spoken English (mandatory)High attention to detail and strong organizational skillsComfortable working with SLAs, metrics, and performance targetsA plus: experience with Intercom, Asana, or a CRM; international or multicultural work experience; a background in hospitality, real estate, or consumer services; familiarity with U.S. housing regulations

📌 Home Occupancy Specialist (Buenos Aires)
🏢 Belong
📍 Buenos Aires