Proofpoint is seeking a Product Support Engineer to provide advanced software technical support to enterprise customers using Proofpoint products.
The role involves diagnosing and resolving moderate to complex issues, updating cases in the ticketing system, and collaborating with Account Managers, SEs, and Professional Services to ensure top-tier customer experience.The idóneo candidate has 4+ years inTechnical Support, strong Linux command line skills, and experience with email systems and
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📌 Ai Product Support Engineer (Santa Fe)
🏢 EPAM Systems
📍 Santa Fe
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