US Tax & Accounting Support SpecialistWe are seeking an experienced accounting professional to provide specialized Level 2 support for complex customer inquiries related to US accounting, tax, bookkeeping, and payroll.This role requires genuine technical accounting judgment, not just scripted responses or basic ticket routing.
The ideal candidate has strong accounting and tax expertise, excellent communication skills, and the ability to independently investigate and resolve complex issues.Schedule & CoverageRequired coverage window: 8:00 AM–8:00 PM Eastern Time (ET)Individual schedules will be staggered to provide coverage during US business hours.Ability to work shifts that overlap with US business hours is required.Specific shifts and weekly schedules will be finalized with the client.Key ResponsibilitiesProvide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.Investigate and resolve escalated and directly assigned accounting and tax support tickets.Review and troubleshoot bookkeeping discrepancies, reconciliations, and accounting transactions.Assist customers with:Tax-related inquiriesTax noticesFiling status questionsTax return-related questions within the authorized scopeSupport payroll questions, setup, processing issues, and troubleshooting.Communicate technical findings clearly and professionally through Zendesk, email-style ticket responses, and scheduled phone support.Independently investigate issues, identify root causes, and coordinate with internal specialists when necessary.Document resolutions and maintain accurate customer records.Identify recurring issues and opportunities to improve workflows and knowledge resources.Adapt to new internal systems as the client transitions away from Zendesk.Learn and work effectively with proprietary platforms and AI-assisted workflows.Required QualificationsDemonstrated professional accounting experience, ideally with exposure to US accounting and taxation.Strong working knowledge of:BookkeepingTax return reviewAccount reconciliationsPayrollFinancial reportingPrior experience handling complex tax and accounting inquiries, tax notices, and customer-facing financial support.Excellent written and verbal English communication.Strong:Analytical skillsTroubleshooting skillsDocumentation skillsIndependent problem-solving skillsAbility to explain complex accounting and tax topics to nontechnical customers.Comfortable working in a fast-paced, technology-driven environment with evolving workflows.Ability to learn new systems,



including proprietary platforms and AI-assisted workflows.Preferred QualificationsCertified Public Accountant (CPA) — strongly preferred.Enrolled Agent (EA) certification — highly desirable, particularly for candidates with US tax experience.Background in a Big Four accounting firm, established accounting practice, or comparable professional accounting environment.QuickBooks certification or experience.International CPA credentials may be considered, provided the candidate can demonstrate relevant knowledge of US accounting and tax practices.Technical Skills & ToolsQuickBooks or comparable accounting softwareMicrosoft Excel / Google SheetsZendesk — preferred, not required; training can be provided.Slack or similar collaboration toolsFamiliarity with tax preparation and payroll software is beneficial.Ability to learn proprietary platforms and AI-assisted workflows.What We PrioritizeCandidates should demonstrate the following priority of skills:Technical accounting expertise — first priorityCommunication and problem-solving skills — second priorityPrior support platform experience — third priorityImportant Scope & Compliance NoteAdvice, tax review, and other regulated activities must remain within the individual's qualifications and the client's approved responsibilities.This position requires sound technical accounting judgment and the ability to handle complex issues appropriately while staying within the authorized scope of the role.FluorAt Fluor, we are proud to design and build projects and careers.
We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together.
If this sounds like a culture you would like to work in,



you're invited to apply for this role.Job DescriptionSupport the construction efforts by providing technical support to craft and supervision as well as helping to satisfy Quality requirements on the project.Initiates action when necessary to ensure the project is being built as specified in the scope of work.Provide construction engineering and technical support for a specific discipline on large stand-alone projects.Provide construction engineering and technical support for two or more construction engineering disciplines on small to medium projects.Assist craftsmen, foremen, and project supervision with regard to construction-related issues identified on drawings.Provide technical interpretation of design documents in support of construction managers, superintendents, and contractors and provides specific expertise for problem solving activities.Establish and maintain effective communication between the company and the design engineer to ensure the timely flow of design documents and information.Coordinate the preparation and implementation of the project quality program when the quality function is the responsibility of the construction engineering department; report the status of functions performed by the construction engineering department to project management.Other duties as assigned.Basic Job RequirementsElectrical engineer degree and ten (10) years of work-related experience in substation and Line construction.Proven High Voltage experience in at least 2 mining projects.Job related technical knowledge necessary to complete the job.Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines.Ability to attend to detail and work in a time-conscious and time-effective manner.Other Job RequirementsParticipate in Fluor University.Assess and escalates issues to the Construction Engineering Manager, as necessary.Preferred QualificationsConstruction Management degree or integral equivalent.Oral and written communication skills.Extensive site construction experience required.Requires an individual who excels in electrical area.Ability to speak/read english and spanish.Advanced computer and software skills to include the use of word processing and email as well as advanced use of spreadsheets and electronic presentations.To be Considered Candidates: Must be authorized to work in the country where the position is located.We are an equal opportunity employer.
All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.Ingeniero Civil Senior (Field Manager) - San Juan/Argentina
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📌 Remote Senior Us Tax & Accounting Specialist (Mendoza)
🏢 GBS Group
📍 Mendoza