AbouttheRole
SolutionsArchitectscollaboratewithinternalteamstocraftandimplemententerprise-levelsolutionsforTransPerfect's internationalportfolioofclientsusingtheGlobalLinksuiteofproducts.Theyactastheclients'mainpointofcontact,workingcloselywith SolutionsEngineersandDevelopersonallaspectsofimplementation.
Responsibilities
WorkinconjunctionwiththeSolutionsEngineeringteamtogatherandanalyzeconfigurationrequirementsfromclients
Draftprojectplanscontainingtheimplementationdetailsandtimelines,includingriskanalysis
Ensurethedeadlinesoftheimplementationtimelinearemet
Coordinatewiththeclients ́internalteamswhileoverseeingGlobalLinkproductimplementation
ExecuteandverifytheconfigurationtasksinGlobalLinktoolsbasedonclientrequirements
Actastheprimarytechnicalpointofcontactandpointoftechnicalescalationforclients
Assistthesupportteamwithanyclientconfigurationissues
BeinvolvedinthelifecycleofGlobalLinkproductsbyworkingcloselywiththeProductManagementteam,reportingclienttechnicalissues andrequestingnewfunctionalitiesforproductsbasedondirectclientexposure
Becomethespokespersonoftheteamforoneormoreofourproductsifdesired
Mentornewteammembersasneeded




Preparetrainingsandprocedurestocontributetothecontinuousimprovementoftheteam'swork
Contributetointernalprojects
Completeallothertasksthataredeemedappropriateforthisroleandassignedbythemanager/supervisor
Requiredqualificationsandskills
MinimumBachelor'sdegreeoritsequivalent
Minimumof2-3yearsofexperienceinaclient-facingrole
ExcellentwrittenandverbalEnglishcommunicationskills
Projectmanagementandclientsolutionimplementationexperience
Investigation,troubleshootinganddocumentationskills
Effectivetimemanagement,problemsolvingandanalyticalskills
Collaborativeattitude
GoodknowledgeofLanguageTechnologyincludingCATTools,TranslationEnvironments,TranslationPortals,LocalizationTools,MachineTranslation,Post-EditingandTerminologyandTranslationMemoryTools
Understandingofand/orexposuretoWebContentManagementSystems(AdobeExperienceManager,Sitecore,Drupal,etc.),eCommerceplatforms(SalesforceCommerceCloud,SAP[Hybris],Magento,etc.)andotherContentManagementSystems(Veeva,Contentful,etc.)
ExperiencewithCorrectiveandPreventiveActionprocesses
Foreignlanguageabilityaplus
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📌 Solutions Architect - Ba (Buenos Aires)
🏢 Transperfect
📍 Buenos Aires