PetDesk is seeking a Sr.
Support Specialist, Phones for a 100% remote contract.
You will diagnose SIP/VoIP issues, manage PBX configurations, and guide clients through resolution steps by phone or screen share.
The role requires 2–4 years in VoIP/PBX support, strong English writing, and the ability to work North American hours from Latin America.
You will document solutions for the knowledge base and uphold SLAs.
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