Pearl Talent is seeking a Technical Support Specialist to resolve API-related tickets for a fast-growing software client. You will own Tier 1 API tickets, reproduce issues in Postman, and escalate with complete steps to Tier 2 when needed.
The role emphasizes API troubleshooting, clear customer communication, and maintaining a growing knowledge base. Fully remote work with overlap to US business hours.
📌 Remote API Support Specialist – Tier 1 (Rincón de los Sauces)
🏢 Pearl
📍 Rincón de los Sauces
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