PetDesk is seeking a Sr. Support Specialist, Phones for a 100% remote contract based in Latin America, aligned with North American hours. You will troubleshoot VoIP/PBX issues, diagnose SIP problems, and document solutions for scalable team use.
Responsibilities include handling 15+ tickets daily, configuring IP phones, and maintaining SLA adherence while communicating clearly with clients.
📌 Senior Remote VoIP/PBX Support Engineer (Rincón de los Sauces)
🏢 1300 ACCENTURE SRL
📍 Rincón de los Sauces
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