Americanflat is seeking a Technical Support Representative to join a fast-growing SaaS team. This 100% remote role focuses on assisting contractors with platform navigation, account management, and troubleshooting.
You will guide customers through workflows, perform live demonstrations, and resolve issues with a proactive, ownership-driven approach. The idóneo candidate brings 2+ years in customer service or technical support, strong English communication, and experience with CRM tools.